Score:1

How is web.whatsapp.com supposed to work on an Ubuntu desktop?

ck flag

If I open WhatsApp Web in Chrome I get a blank window with this in the middle:

enter image description here

Nothing happens and nothing is clickable.
Shouldn't it be displaying a QR code to scan from my phone?

What's supposed to happen next?

Chrome: Version 109.0.5414.119 (Official Build) (64-bit))
    All extensions disabled.
Ubuntu 20.4, fully updated: `uname -a` = 
    Linux ray-desktop 5.15.0-46-generic #49~20.04.1-Ubuntu SMP
    Thu Aug 4 19:15:44 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

The Chrome console shows:

enter image description here

Pilot6 avatar
cn flag
It works for me in all browsers.
FedKad avatar
cn flag
Same problem here in Chrome under 22.10. I switched to MS Edge. It works there with no problem...
Score:1
cn flag

Yes. Google Chrome does have some problems with WhatsApp Web.

Before trying anything else, you should open an Incognito Window in Chrome and try there. If it works there, it is probably due to cache, cookies, and other site data saved for this web site: Try to clear them and retry.

However, I my case, the problem seems to be related somehow with the extensions I use on Chrome.

Please, go to Chrome's SettingsExtensions, disable the extensions one by one, and try to open the web site. For example, in my case it seems that the extension named "Set Character Encoding" was the culprit.

The strange thing is that, once the extension is disabled and the web site starts working, you can re-enable the extension and still use the web site... Until the problem re-occurs.

So, after a while I decided to use another dedicated browser, like Microsoft Edge just for WhatsApp Web. It works with no problem so far.

Ray Butterworth avatar
ck flag
The Incognito worked. Then in the normal window I disabled *all* extensions and it still failed as described. So I cleared all the local and session data for the site and reloaded. It did put up the login information box this time, but at the top in red was "*A database error occurred on your browser. Please relink your device.*". Reloading went back to the mostly empty screen. At least I know now that it isn't something that *I'm* doing wrong. Thanks.
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Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.