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Unable to mount external NVME USB disk

er flag

Hello I've a external NVME USB disk. It gets detected on windows (detect / create partitions / files / etc) and I can work with it. However when I try plug it in my Ubuntu I get the following:

Apr 14 16:09:21 Quieter2 kernel: usb 1-2: new high-speed USB device number 6 using xhci_hcd
Apr 14 16:09:21 Quieter2 kernel: usb 1-2: New USB device found, idVendor=1de1, idProduct=1101, bcdDevice=21.00
Apr 14 16:09:21 Quieter2 kernel: usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 14 16:09:21 Quieter2 kernel: usb 1-2: Product: AM8180
Apr 14 16:09:21 Quieter2 kernel: usb 1-2: Manufacturer: AMicro
Apr 14 16:09:21 Quieter2 kernel: usb 1-2: SerialNumber: 012345679193
Apr 14 16:09:21 Quieter2 canonical-livepatch.canonical-livepatchd[679]: Error selecting on netlink socket: interrupted system call.
Apr 14 16:09:21 Quieter2 kernel: usb-storage 1-2:1.0: USB Mass Storage device detected
Apr 14 16:09:21 Quieter2 kernel: scsi host3: usb-storage 1-2:1.0
Apr 14 16:09:21 Quieter2 mtp-probe[14694]: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:15.0/usb1/1-2"
Apr 14 16:09:21 Quieter2 mtp-probe[14694]: bus: 1, device: 6 was not an MTP device
Apr 14 16:09:21 Quieter2 systemd[1]: Starting USB_ModeSwitch_1-2...
Apr 14 16:09:21 Quieter2 mtp-probe[14711]: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:15.0/usb1/1-2"
Apr 14 16:09:21 Quieter2 mtp-probe[14711]: bus: 1, device: 6 was not an MTP device
Apr 14 16:09:21 Quieter2 Thunar[14704]: thunar-volman: Unsupported USB device type "usb".
Apr 14 16:09:21 Quieter2 Thunar[14727]: thunar-volman: Unsupported USB device type "usb-storage".
Apr 14 16:09:22 Quieter2 usb_modeswitch[14734]: switch device 1de1:1101 on 001/006
Apr 14 16:09:42 Quieter2 systemd[1]: [email protected]: Deactivated successfully.
Apr 14 16:09:42 Quieter2 systemd[1]: Finished USB_ModeSwitch_1-2.

I'm not sure why it is unsupported. There's not partitions on it. I see it on lsusb (last one on the list):

deam0n@Quieter2:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 046d:c539 Logitech, Inc. USB Receiver
Bus 001 Device 004: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 003: ID 05e3:0751 Genesys Logic, Inc. microSD Card Reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 006: ID 1de1:1101 Actions Microelectronics Co. Generic Display Device (Mass storage mode)

Any ideas on how to install drivers or be able to create partitions on it?

I'm on Ubuntu 22.04.2 LTS

David avatar
cn flag
There are several questions about #not an MTP device# but unfortunately none have answers.
oldfred avatar
cn flag
Is device NTFS formatted & then Windows has locked it by setting hibernation/fast start up flag? Linux NTFS driver will not default mount NTFS that is hibernated to prevent damage. Also many NVMe & SSD need firmware update. Not sure if you can do that when USB device.
Ricardo avatar
er flag
There's no partitions on the drive. I've removed everything on Windows.
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