Score:1

Ubuntu FingerPrint error

gy flag

I tried Ubuntu 22.04 and my fingerprint works, but there's a bug. In Windows, I can just tap my finger to unlock, but in Ubuntu, I have to swipe and sometimes the sensor doesn't read my fingerprint correctly and shows "invalid fingerprint." I also tried Ubuntu 23.04. My laptop is Asus with an ELAN fingerprint sensor.

ec flag
**Welcome to the Ask Ubuntu community.** Can you please edit your question to include the model of your Asus laptop (to help others in the future with this issue). Also, please run the command `lsusb` and include that in your question, as this will provide the hardware ID of the fingerprint reader, which will help in resolving your issue. Thanks
Wildy Sheverando avatar
gy flag
the problem already solved with reinstalling fingerprint gui\n thanks you
ec flag
great to hear. Please mark your question as resolved so others can benefit from your experience and resolution. Thanks
franzisk avatar
us flag
please give some detail about the solution, I am having the same issue
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