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Unable to access GRUB menu for password reset in Ubuntu 20.04

pn flag

I am facing difficulty in resetting a lost admin password for Ubuntu 20.04.3 According to various online resources, the recommended method is to access the GRUB menu, enter recovery mode, and reset the password from there. However, when I press Esc during the boot-up process, instead of displaying the GRUB menu, a series of commands start running and eventually I end up on the home screen.

Is there an alternative method or a workaround to access the GRUB menu in this situation? I really need to reset the admin password, and any help or suggestions would be highly appreciated.

After pressing Esc

Thank you!

user1695860 avatar
pn flag
20.04.3 LTS desktop
guiverc avatar
cn flag
Correct your question then, 20 is a *flavor* & Server only system. Also note: A fully upgraded 20.04 system will report as 20.04.6, so if yours reported as 20.04.3, either you've not been applying security fixes, or you're not using Ubuntu but a Ubuntu based system or made other errors.
user1695860 avatar
pn flag
@guiverc I've updated the question. In my case, the system is indeed Ubuntu 20.04.3, and I understand the importance of keeping the system up-to-date with security fixes. I'll do that.
user535733 avatar
cn flag
Does this answer your question? [How to get to the GRUB menu at boot-time?](https://askubuntu.com/questions/16042/how-to-get-to-the-grub-menu-at-boot-time)
user1695860 avatar
pn flag
This answer https://askubuntu.com/a/16049/1695860, is asking to edit the admin files which will ask for password before editing. Also won't be able to run `sudo update-grub`
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