Score:0

how to reset to factory

fo flag

while updating some sort of virus protection programms on the computer it goes off. as a result, the computer is not working at the moment, I can not enter the terminal, and the screen lights up gray and black and goes out . i tried pressing f11 while the computer was turning on and it didn't help, I don't know what to do, I'd appreciate if you could help.

and i understand from computer littelbit and english is my 2 language so i wish when you tell me what to do please use a basic and clear language

computer information : think pad lenovo x240 system : ubuntu linux thank you

kanehekili avatar
zw flag
I don't know which "anti virus" stuff you installed, but make sure it is from the repository (or via SotwareManager) and **not** from some obscure website
ec flag
**Welcome to the Ask Ubuntu community.** I agree with @kanehekili: noting "some sort of virus protection progamms [sic]" is vague and not helpful. Also, to help in better troubleshooting your issue, please edit your question to include the version of the Ubuntu OS that you're running. Thanks
Score:0
ng flag

There is no "factory reset".

Reinstall the OS.

Here's the official tutorial to Install Ubuntu if you need a reference.

kore can avatar
fo flag
thank you for your help
I sit in a Tesla and translated this thread with Ai:

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