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Ubuntu 20.04 Major problem with bluetooth

py flag

I am super new to using Ubuntu and I do not know much about it, but in the last few days I am experiencing a major problem with Bluetooth as the command does not work at all, I tried to start it from the terminal and does not work, does not connect, I tried to reboot bluez many times but every time I start the PC appears a notification that says "Daemon Bluez not active"

I know that is a situation that occurred to many people but I was not able yet to find a working solution... Thank you for helping me

Edit, Results for:

lusub

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:6730 Microdia Integrated_Webcam_HD
Bus 001 Device 002: ID 10c4:8108 Silicon Labs USB OPTICAL MOUSE
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

sudo dmesg |egrep -i 'blue|firm'

[    1.824783] i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/tgl_dmc_ver2_12.bin (v2.12)
    [    7.529282] rtw_8821ce 0000:02:00.0: Firmware version 24.8.0, H2C version 12
    [  102.387004] audit: type=1400 audit(1686576929.516:130): apparmor="DENIED" operation="connect" profile="snap.bluez.obex" name="/run/dbus/system_bus_socket" pid=2029 comm="obexd" requested_mask="wr" denied_mask="wr" fsuid=0 ouid=0
    [  102.391891] audit: type=1400 audit(1686576929.524:131): apparmor="DENIED" operation="create" profile="snap.bluez.bluez" pid=2028 comm="bluetoothd" family="bluetooth" sock_type="raw" protocol=1 requested_mask="create" denied_mask="create"
    [  102.391977] audit: type=1400 audit(1686576929.524:132): apparmor="DENIED" operation="connect" profile="snap.bluez.bluez" name="/run/dbus/system_bus_socket" pid=2028 comm="bluetoothd" requested_mask="wr" denied_mask="wr" fsuid=0 ouid=0
    [  102.595483] audit: type=1400 audit(1686576929.728:133): apparmor="DENIED" operation="connect" profile="snap.bluez.obex" name="/run/dbus/system_bus_socket" pid=2109 comm="obexd" requested_mask="wr" denied_mask="wr" fsuid=0 ouid=0
    [  102.595988] audit: type=1400 audit(1686576929.728:134): apparmor="DENIED" operation="create" profile="snap.bluez.bluez" pid=2108 comm="bluetoothd" family="bluetooth" sock_type="raw" protocol=1 requested_mask="create" denied_mask="create"
    [  102.596106] audit: type=1400 audit(1686576929.728:135): apparmor="DENIED" operation="connect" profile="snap.bluez.bluez" name="/run/dbus/system_bus_socket" pid=2108 comm="bluetoothd" requested_mask="wr" denied_mask="wr" fsuid=0 ouid=0
    [  102.769398] audit: type=1400 audit(1686576929.900:136): apparmor="DENIED" operation="create" profile="snap.bluez.bluez" pid=2186 comm="bluetoothd" family="bluetooth" sock_type="raw" protocol=1 requested_mask="create" denied_mask="create"
    [  102.769519] audit: type=1400 audit(1686576929.900:137): apparmor="DENIED" operation="connect" profile="snap.bluez.bluez" name="/run/dbus/system_bus_socket" pid=2186 comm="bluetoothd" requested_mask="wr" denied_mask="wr" fsuid=0 ouid=0
    [  102.770767] audit: type=1400 audit(1686576929.900:138): apparmor="DENIED" operation="connect" profile="snap.bluez.obex" name="/run/dbus/system_bus_socket" pid=2187 comm="obexd" requested_mask="wr" denied_mask="wr" fsuid=0 ouid=0
    [  106.515509] Bluetooth: Core ver 2.22
    [  106.515531] NET: Registered PF_BLUETOOTH protocol family
    [  106.515532] Bluetooth: HCI device and connection manager initialized
    [  106.515535] Bluetooth: HCI socket layer initialized
    [  106.515537] Bluetooth: L2CAP socket layer initialized
    [  106.515539] Bluetooth: SCO socket layer initialized
    [  114.556546] audit: type=1107 audit(1686576941.688:149): pid=1222 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/" interface="org.freedesktop.DBus.ObjectManager" member="GetManagedObjects" mask="send" name="org.bluez" pid=3112 label="snap.skype.skype"
    [  141.103693] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
    [  141.103696] Bluetooth: BNEP filters: protocol multicast
    [  141.103700] Bluetooth: BNEP socket layer initialized
    [  350.006168] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
    [ 1196.089615] rtw_8821ce 0000:02:00.0: firmware failed to leave lps state
Jeremy31 avatar
ke flag
Please edit to include results from terminal for `lsusb; sudo dmesg |egrep -i 'blue|firm'`
Pietro Dalmazzo avatar
py flag
@Jeremy31 I apologize for the format, I'm an idiot and idk how to put it properly, but these are the results asap I find the proper way to format it I ll do that
Pietro Dalmazzo avatar
py flag
ok should be formatted properly now, tnx for having a look at that
Jeremy31 avatar
ke flag
Did Bluetooth ever work?
Pietro Dalmazzo avatar
py flag
@Jeremy31 yes, just the last week it has not been working. I hope to have not caused a major damage in my attempt to fix it
Jeremy31 avatar
ke flag
Try shutting it off, remove power cord, then hold the power button for 30 seconds, connect power cord and boot
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