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Bluetooth not working in Ubuntu 23.04

cn flag

Dell XPS 13 9350 Ubuntu 23.04

Recently purchased Dell vintage 2015, came with Win10, did not test BT before installing Ubuntu 22.10 and then shortly after installed Ubuntu 23.04. Both installations went well. 22.10 using a USB stick, 23.10 via Wifi. Overwrote the Win OS.

Blue tooth device icon shown at top of screen in Mate desktop. Have two working BT devices, a mouse, and a keyboard. They both work with my Android. But neither device is shown in the BT 'Devices' screen. Clicking 'Search' doesn't show any devices.

lsusb Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp. BCM2045A0

Assuming it's a Broadcom Bluetooth device, this listing doesn't show it.

A rfkill list shows:

2: hci0: Bluetooth Soft blocked: no Hard blocked: no

I've downloaded several driver packages that Dell shows for Linux and tried to install them with no change. The Bluetooth hardware doesn't show any devices.

Anyone know how to deal with this? Thanks.

Edit I have gotten Bluetooth to display a couple BT devices, neither one of them are mine. Don't know where they are coming from. Cannot attach to them and they fade from the Device page. They just sorta show up occasionally, won't let me attach, then fade away.

man -k bluetooth blueman-applet (1) - a tray applet for managing bluetooth blueman-manager (1) - bluetooth device manager blueman-sendto (1) - application for sending files to bluetooth devices blueman-services (1) - Configure local bluetooth services bluetooth (1) - enable/disable internal bluetooth device bluetooth-sendto (1) - GTK application for transferring files over Bluetooth bluetoothctl (1) - interactive bluetooth control tool bluetoothd (8) - Bluetooth daemon btmon (1) - Bluetooth monitor ciptool (1) - Bluetooth Common ISDN Access Profile (CIP) gatttool (1) - tool for Bluetooth Low Energy device hciconfig (1) - Configure Bluetooth devices hcitool (1) - Configure Bluetooth connections hex2hcd (1) - Broadcom Bluetooth firmware converter hid2hci (1) - Bluetooth HID to HCI mode switching utility mpris-proxy (1) - Bluetooth mpris-proxy

jimtek@jimtek-XPS-13-9350:~$ id uid=1000(jimtek) gid=1000(jimtek) groups=1000(jimtek),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),122(lpadmin),134(lxd),135(sambashare)

jimtek@jimtek-XPS-13-9350:~$ ls -l /dev/blue* ls: cannot access '/dev/blue*': No such file or directory

waltinator avatar
it flag
You can get some information by watching the boot-time logs, as your system discovers it's hardware with: `sudo journalctl -b 0`. Also `service bluetoothd status`. Also `man -k bluetooth`.
waltinator avatar
it flag
Look at the "group" of the Bluetooth device: `ls -l /dev/blue*`. Is that group among your "additional groups"? `id` to see. Please [edit] your question to add whatever information you get. Don't use Add Comment, or you'll classify yourself as "Does Not Follow Instructions (DNFI)", and I'll ignore you. I view DNFIs as unhelpable.
caduceus avatar
ao flag
`sudo journalctl -b 0 -t bluetoothd`
I sit in a Tesla and translated this thread with Ai:

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