Score:1

Why does the "Files" window (nautilus) crash on 20.04.6 LTS?

pk flag
Ed.

I installed 20.04.6 LTS recently and just clicked on the "Files" icon to open a file and it immediately closed. Tried several times, rebooted, no change. Tried running nautilus from a terminal window and same thing happens, but I see the message:

Nautilus-Share-Message: 07:31:23.797: Called "net usershare info" but it failed: Failed to execute child process “net” (No such file or directory)
Segmentation fault (core dumped)

Any ideas?

uz flag
Jos
Generally, a segfault is a bug, and it needs to be reported to the developers, we can't help you with it. Having said that, does it help to restart `nautilus`? Try `nautilus -q && nautilus`.
Ed. avatar
pk flag
Ed.
Thanks, but no luck... Doesn't have any effect.
uz flag
Jos
Then please create an account and file an issue here: https://gitlab.gnome.org/GNOME/nautilus/-/issues
Ed. avatar
pk flag
Ed.
Yuk... not having luck with that now either. When creating an issue it asks that you make sure the bug wasn't fixed in a nightly build, and use "flatpak" to get that build. I get an error when attempting to install flatpak...The following packages have unmet dependencies: gsettings-desktop-schemas : Breaks: mutter (< 3.31.4) but 3.28.4+git20200505-0ubuntu18.04.2 is to be installed E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.
uz flag
Jos
Thanks. I would give up, at that point.
Ed. avatar
pk flag
Ed.
Wise advice. :-)
Ed. avatar
pk flag
Ed.
Well, for what its worth (for anyone else that may run into this)... Apparently "mutter" is some other X-window manager. I installed it, and now the "Files" button works, but brings up a different UI (doesn't matter to me, I just want something to work).
uz flag
Jos
I would have thought Gnome 3.36 (including Mutter) was the default on 20.04LTS.
Ed. avatar
pk flag
Ed.
Unless something got screwed up when I upgraded from 18.04...I did have to jump through hoops to get through that upgrade... https://askubuntu.com/questions/1473872/cant-upgrade-from-18-04-to-20-04
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