System Specifications:
- Laptop: Clevo NP50PNH
- Ubuntu Version: 22.04
- Kernel: 6.2.0-26-generic
- Display server: Wayland
- Graphics card: NVIDIA GeForce RTX-3060 – 6 GB DDR6 Video Memory – DirectX 12.1 – 115W TDP
About a day ago my NVIDIA GeForce RTX-3060 card in my work laptop stopped working. This resulted in no longer being able to use the HDMI port, The USB-C Thunderbolt was still available though.
I found out the laptop switched back to the onboard Intel iRISxe graphics. When I try to see if there are any additional drivers it tells me that there a not additional drivers available, where previously I had a host of choices. Previously I was using the nouveau driver for a month or so since the proprietary Nvidia drivers where giving me a number of problems. And since this is a work laptop used for programming I don't need very much fancy graphics, just be able to use the HDMI.
My apt is up to date atm. The Bios of this laptop is very very limited so I'm not sure of going there would help at all so I haven't tried that yet.
I tried
- apt-update & apt-upgrade
- Checked for additional drivers.
- Tried to switch Nvidia using prime-select.
- Reboot
Relevant output of lspci
00:00.0 Host bridge: Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:01.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x16 Controller #1 (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-P Integrated Graphics Controller (rev 0c)
00:04.0 Signal processing controller: Intel Corporation Alder Lake Innovation Platform Framework Processor Participant (rev 02)
00:06.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x4 Controller #0 (rev 02)
00:07.0 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI Express Root Port #0 (rev 02)
00:08.0 System peripheral: Intel Corporation 12th Gen Core Processor Gaussian & Neural Accelerator (rev 02)
00:0a.0 Signal processing controller: Intel Corporation Platform Monitoring Technology (rev 01)
00:0d.0 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 USB Controller (rev 02)
00:0d.2 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI #0 (rev 02)
00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI Host Controller (rev 01)
00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi (rev 01)
00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #0 (rev 01)
00:15.1 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #1 (rev 01)
00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation Device 51bd (rev 01)
00:1f.0 ISA bridge: Intel Corporation Alder Lake PCH eSPI Controller (rev 01)
00:1f.3 Audio device: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01)
00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI Controller (rev 01)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (16) I219-V (rev 01)
01:00.0 VGA compatible controller: NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GA106 High Definition Audio Controller (rev a1)
02:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller PM9A1/PM9A3/980PRO
2c:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01)
This clearly shows the card is still present
sudo prime-select nvidia gives me this:
Info: selecting the nvidia profile
Deleting /lib/modprobe.d/nvidia-runtimepm.conf
Updating the initramfs. Please wait for the operation to complete:
-W: Possible missing firmware /lib/firmware/nvidia/ga107/acr/ucode_ahesasc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/acr/ucode_ahesasc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/acr/ucode_ahesasc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/acr/ucode_ahesasc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/acr/ucode_ahesasc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/acr/ucode_asb.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/acr/ucode_asb.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/acr/ucode_asb.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/acr/ucode_asb.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/acr/ucode_asb.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/acr/ucode_unload.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/acr/ucode_unload.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/acr/ucode_unload.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/acr/ucode_unload.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/acr/ucode_unload.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/nvdec/scrubber.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/nvdec/scrubber.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/nvdec/scrubber.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/nvdec/scrubber.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/nvdec/scrubber.bin for module nouveau
|W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/NET_img.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/gpccs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/gpccs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/fecs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/fecs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/NET_img.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/gpccs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/gpccs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/fecs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/fecs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/NET_img.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/gpccs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/gpccs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/fecs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/fecs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/NET_img.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/gpccs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/gpccs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/fecs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/fecs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/NET_img.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/gpccs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/gpccs_bl.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/fecs_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/fecs_bl.bin for module nouveau
\W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/hs_bl_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/image.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/desc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/hs_bl_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/image.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/desc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/hs_bl_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/image.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/desc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/hs_bl_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/image.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/desc.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/hs_bl_sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/sig.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/image.bin for module nouveau
W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/desc.bin for module nouveau
W: Possible missing firmware /lib/firmware/i915/dg2_huc_gsc.bin for module i915
Done
But rebooting after sudo prime-select nvidia does nothing.
Btw, reboot/power off seems to get stuck when powering down, even when I wait a couple of minutesm and I need to do a 5 second button press to actually shut the system down atm. Not sure if this is related or not.
Output of journalctl -b -1 -r is
aug 09 09:12:46 michel-linux-laptop systemd-journald[914]: Journal stopped
aug 09 09:12:46 michel-linux-laptop systemd-shutdown[1]: Sending SIGTERM to remaining processes...
aug 09 09:12:46 michel-linux-laptop systemd-shutdown[1]: Syncing filesystems and block devices.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Shutting down.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target System Power Off.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Finished System Power Off.
aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-poweroff.service: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target Late Shutdown Services.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target System Shutdown.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling.
aug 09 09:12:46 michel-linux-laptop systemd[1]: lvm2-monitor.service: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop lvm[78362]: 2 logical volume(s) in volume group "vgubuntu" unmonitored
aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Remount Root and Kernel File Systems.
aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-remount-fs.service: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Create System Users.
aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-sysusers.service: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Create Static Device Nodes in /dev.
aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-tmpfiles-setup-dev.service: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopping Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling.>
aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped target Preparation for Local File Systems.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Removed slice Slice /system/systemd-fsck.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped File System Check on /dev/disk/by-uuid/e1bce27a-a986-49e3-bb2c-a3e736585fe4.
aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-fsck@dev-disk-by\x2duuid-e1bce27a\x2da986\x2d49e3\x2dbb2c\x2da3e736585fe4.servi>
aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target Unmount All Filesystems.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Unmounted /boot.
aug 09 09:12:46 michel-linux-laptop systemd[1]: boot.mount: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Deactivated swap /dev/mapper/vgubuntu-swap_1.
aug 09 09:12:46 michel-linux-laptop systemd[1]: dev-mapper-vgubuntu\x2dswap_1.swap: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Deactivated swap /dev/dm-2.
aug 09 09:12:46 michel-linux-laptop systemd[1]: dev-dm\x2d2.swap: Deactivated successfully.
aug 09 09:12:46 michel-linux-laptop systemd[1]: Deactivated swap /dev/disk/by-id/dm-uuid-LVM-OvXIAKj2mAprMp7xlc862ptZi0ZX9D3Lumy4AVs3ty>
Conclusion: I'm trying to restore the functionality of my Nvidia card and HDMI. Any help or pointers would be greatly appreciated.
Update
I am not using any NVIDIA drivers, or rather I don't know what driver I am using atm, since there are at the moment none available to me. That is the whole problem atm.
I was using the noveau driver, since that one gave me less trouble when switching from home office to office screens out of suspend.
But the whole problem is that I have the feeling that the laptop switched to the onboard Intel Iris Xe Graphics earlier this week.
This prevents me from using the HDMI port, and limits my external screen options to Thunderbolt.
This is how my drivers selection looks like right now
The ubuntu-drivers devices command gives no output at all
prime-select query give me the output of nvidia, but I would expect to be able to select a NVIDIA driver and use my HDMI port if that was the case
lshw -numeric -C display gives
*-display
description: VGA compatible controller
product: GA106M [GeForce RTX 3060 Mobile / Max-Q] [10DE:2520]
vendor: NVIDIA Corporation [10DE]
physical id: 0
bus info: pci@0000:01:00.0
logical name: /dev/fb0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vga_controller bus_master cap_list rom fb
configuration: depth=32 driver=nouveau latency=0 mode=1920x1080 visual=truecolor xres=1920 yres=1080
resources: iomemory:600-5ff iomemory:620-61f irq:167 memory:83000000-83ffffff memory:6000000000-61ffffffff memory:6200000000-6201ffffff ioport:3000(size=128) memory:84080000-840fffff
*-display
description: VGA compatible controller
product: Alder Lake-P Integrated Graphics Controller [8086:4626]
vendor: Intel Corporation [8086]
physical id: 2
bus info: pci@0000:00:02.0
logical name: /dev/fb0
version: 0c
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb
configuration: depth=32 driver=i915 latency=0 resolution=1920,1080
resources: iomemory:620-61f iomemory:400-3ff irq:168 memory:6202000000-6202ffffff memory:4000000000-400fffffff ioport:4000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff
sudo lspci -vnn | grep VGA gives
00:02.0 VGA compatible controller [0300]: Intel Corporation Alder Lake-P Integrated Graphics Controller [8086:4626] (rev 0c) (prog-if 00 [VGA controller])
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] [10de:2520] (rev a1) (prog-if 00 [VGA controller])
