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Why Ubuntu Pro token fails to attach to machine

us flag
Rob

I've carefully been through all the instructions to prepare for attaching an Ubuntu Pro token to my machine running Ubuntu 18.04. Everything is updated and upgraded, Pro is running on the server, but when I run (as root)

pro attach [TOKEN]

all I get back is

Failed to attach machine. See https://ubuntu.com/pro

No explanation, nothing on ubuntu.com/pro and nothing I can find via Google.

Anyone know what I should try or where I should look, please?

guiverc avatar
cn flag
Ubuntu 18.04 is EOSS (*end-of-standard-support*) thus off-topic on this site (refer https://askubuntu.com/help/on-topic) unless your question is specifically about moving to a *fully supported* release of Ubuntu. Being EOSS, mirrors can drop the release. Refer https://help.ubuntu.com/community/EOLUpgrades https://fridge.ubuntu.com/2023/06/17/extended-security-maintenance-for-ubuntu-18-04-lts-began-on-may-31-2023/
Rob avatar
us flag
Rob
Sorry, I don't think this should have been closed. It's about adding Ubuntu Pro in order to CONTINUE official Ubuntu support of 18.04.
guiverc avatar
cn flag
That question **may** have been appropriate before 18.04 reached EOSS & became off-topic on this site. Full support for 18.04 has ended which includes community support (*where this site is part of your community support*) with support now only from Canonical (ie. ESM or Pro support only exists for 18.04). This is **not** a Canonical site. https://ubuntu.com/support
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