My IP is blacklisted in spamhouse
this is the message they sent me but I have no idea how to fix it
my domain is www.monstermmorpg.com
my domain ip is : 198.245.73.82
I did setup DKIM and SPF correctly and they are working (tested with gmail)
I send emails as [email protected]
My server is windows server 2019
I use default SMTP of the windows server 2019
Please help me to make necessary changes requested below
What do I need to do? Add some values to my DNS record?
Thank you for contacting Spamhaus CSS Removals,
Please use https://translate.google.com if needed.
198.245.73.82 is making SMTP connections which indicate that it is
misconfigured.
Please correct the mail server's HELO 'WIN-4RM8VME8D58' and if needed,
configure it with correct DNS (forward and reverse) and HELO/EHLO
values. Corr cting an invalid HELO or a HELO/forward DNS lookup
mismatch will stop the IP from being listed again.
* The forward DNS lookup (domain name to IP address) of your IP should
match the HELO value set in your server.
* Forward and rDNS should resolve in public DNS for both the IP, and the
HELO value.
* The HELO must be a fully qualified domain name (FQDN): we recommend
using "hostname.example.com", not just a domain like "example.com".
The domain used should belong to your organisation.
* HELO is a server setting, not DNS.
Contact your hosting provider for assistance if needed. They
can configure rDNS for you.
You can test a server's HELO configuration by sending an email
from it to "[email protected]". A bounce that contains the
required information will be returned immediately.
If all settings are correct, you have another problem, probably
malware. Again, the HELO we are seeing is 'WIN-4RM8VME8D58'. The last detection was at 2021-06-15 20:55:00 (UTC).
For information on misconfigured SMTP servers, please see this FAQ:
https://www.spamhaus.org/faq/section/Hacked...%20Here's%20help#539
This listing is removed now. It will list again if it is redetected.
Please configure proper rDNS and HELO values.
I have made the following changes. Here the header of hotmail received email
can you check headers and let me know if it is correct now or not
Received: from DM6NAM12HT043.eop-nam12.prod.protection.outlook.com
(2603:10a6:800:e9::11) by VI1PR07MB4797.eurprd07.prod.outlook.com with HTTPS
via VI1PR0302CA0001.EURPRD03.PROD.OUTLOOK.COM; Wed, 16 Jun 2021 10:00:33
+0000
Received: from DM6NAM12FT068.eop-nam12.prod.protection.outlook.com
(2a01:111:e400:fc64::51) by
DM6NAM12HT043.eop-nam12.prod.protection.outlook.com (2a01:111:e400:fc64::247)
with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4219.9; Wed, 16 Jun
2021 10:00:32 +0000
Authentication-Results: spf=pass (sender IP is 198.245.73.82)
smtp.mailfrom=monstermmorpg.com; hotmail.com; dkim=pass (signature was
verified) header.d=monstermmorpg.com;hotmail.com; dmarc=bestguesspass
action=none header.from=monstermmorpg.com;compauth=pass reason=109
Received-SPF: Pass (protection.outlook.com: domain of monstermmorpg.com
designates 198.245.73.82 as permitted sender)
receiver=protection.outlook.com; client-ip=198.245.73.82;
helo=MonsterMMORPG.monstermmorpg.com;
Received: from MonsterMMORPG.monstermmorpg.com (198.245.73.82) by
DM6NAM12FT068.mail.protection.outlook.com (10.13.179.117) with Microsoft SMTP
Server id 15.20.4219.9 via Frontend Transport; Wed, 16 Jun 2021 10:00:32
+0000
X-IncomingTopHeaderMarker:
OriginalChecksum:7EC2942255E7B562A18F00A91C8EDE41C2C05D42B991EDBB11FBB94734F25177;UpperCasedChecksum:733286F73432122309A8EA0A023F757FF3B8AA96A3650CD0BABBEA10BF69753A;SizeAsReceived:1169;Count:12
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
s=s1024; d=monstermmorpg.com;
h=mime-version:from:to:date:subject:content-type:message-id;
bh=fh5czuzb+CJSsHcG3zK6WsmUxhq8a0ms7wtNB3dRhC4=;
b=cJfB+TMKv7g6w2q5S5qrnf9ldR4RNXlPkAiVZh+J2i9/g3bopOKD+gxwWP+lVJ
UNB+z90+MU5P1RBbu8s5rJkJVYYXOlQfm+3o5UMxTPm1s0c4lvyLq0YgJtqJ5S
xEpXQ53R+K3o5zJt0YVVbtC5gJ7Mh1frFYgr9wLN2otflfU=
Received: from MonsterMMORPG ([127.0.0.1]) by MonsterMMORPG.monstermmorpg.com with Microsoft SMTPSVC(10.0.17763.1697);
Wed, 16 Jun 2021 10:00:32 +0000
From: "MonsterMMORPG" <[email protected]>