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Marcellin Khoury avatar Server

Google Cloud billed me 1000$

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Marcellin Khoury

I was testing a cloud function and deployed it. I ran it but it seems like there were some excessive requests (not from my code's logic) that sent around more than a million requests back to the function I was testing. Then they billed me 1000$. What should I do? i am not living in the US so I cannot reach them by phone and there is no live chat support available.

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ppuschmann
Try to open a support-case.
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Arden Smith avatar Server
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Arden Smith

You can open a support case against the billing team, billing team will contact you in order yo clarify the month statement, if they made a mistake they can take actions.

You don't need a role based support.

All Google Cloud accounts get free billing and payments support.

For Billing Administrators

For Cloud Billing accounts you own, follow this link to contact Cloud Billing Support. Note that you must be a billing administrator on at least one Cloud Billing account to use this contact method.

Contact Cloud Billing Support

If you receive an error message when you attempt to contact Cloud Billing Support, consider the following options:

-Sign into a billing administrator account or ask a billing administrator on the Cloud Billing account to contact support on your behalf.

-If you use Google Cloud through a reseller or other Google Partner, you must contact them for billing support.

Alternative options to contact support

If you are not a billing administrator on at least one Cloud Billing account, and you don't know how to contact your billing administrator, visit our contact troubleshooter to find an alternative contact option, depending on your issue.

Support Contact Troubleshooter

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Marcellin Khoury avatar
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Marcellin Khoury
I tried contacting cloud billing support but all I get are bot responses with no additional help. Any way to contact a live agent?
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Arden Smith avatar
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Arden Smith
I test it, when you open the link there is thenoption to chat with a agent. Try it
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