Score:0

File shares inacessible after server update

cn flag

So I applied the 2021-9 updates on one of our Windows 2016 Server yesterday. The server was configured with a File Sharing role and the share had been working smoothly for more than a year, no glitch whatsoever.

Since the update has been applied, the windows share is not accessible from outside computers (belonging to the same domain and networked using simple unmanaged switches). I cannot figure out what the problem might be. Here is the current status of the installation:

  • Server is hosted as a VM on a Citrix Xen server 8.2. All service packages are installed.
  • The share can be accessed locally from the windows server involved through file explorer.
  • I can ping the machine from other computers (IP address or FQDN)
  • Other network related services on the machine seem to work fine (remote desktop access, ...).
  • I enabled filesharing from the "Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings" menu (network discovery and file sharing are enabled).
  • The firewall is currently shut down on the problematic server
  • I can see the server in the network section of my File explorer, however I received a 0x80070035 error (windows cannot access \xxxx) if I double click on it.
    • SMB is enabled on the computer as are all required services (UPnP Device Host, Function Discovery Provider Host, Function Discovery Ressource Publiation, SSDP Discovery)
  • I tried to completely reset the ethernet settings without any effect
  • I tried to roll-back the updates without any effect
  • I tried removing the share and recreating it without any effect
  • I scrolled through the Windows Systems and Application logs but I did not find anything special ...

Help would be appreciated ...

Score:0
cn flag

Alright, I guess I found the answer here since I found out, that connection was working from the problematic server using localhost, FQDN but not the IPV4 address

https://superuser.com/questions/1240213/cannot-connect-to-windows-share-via-local-network-ip-address-but-can-by-localho

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