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File sharing access denied error on the Windows 2016 file server. only with ONE folder

id flag

My problem is as followed:

Situation
I have a Windows 2016 file server. In the server role the d: drive is shared. I have many shared folders each with the name of a user and shared to that user. Every user (W10) has a documents folder inside and is made/owned by administrators and linked to the client documents folder.

Problem
One of the users (let's call him Tim) cannot access his shared documents folder (with an access denied error). I as a domain admin cannot see or access the shared folder with \fileserver\userfolders or \fileserver\userfolders\tim\ in explorer. I can access all other user folders.

Things I have tried:

  • Delete rights on the fileserver (tim folder), and re-add
  • Stop sharing and add the share again (tim folder)
  • restart the Server service
  • Remake the tim folder

I can see and access the folder when i:

  • Rename the folder. \fileserver\userfolders\tim_back
  • \IP-address\userfolders\tim
  • \fileserver.local\userfolders\tim

What i also tried: adding: "IP + fileserver" to the local host file of the client.

Any help would be much appreciated.

Kind regards,

bjoster avatar
cn flag
Rest your hosts, if you can conect to the server, it's not DNS. If you can't see a folder, it's ACL/ACE or caching. What does tim's (and your) CSC look like?
mangohost

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