Score:0

Domain name not resolving to custom nameservers

sn flag

I set up a linux VM on azure running centos 7 and installed plesk obsidian. I configured the DNS settings there and was told to first update the glue records on namecheap, then set the nameservers to my custom nameservers: ns1.domain.name and ns2.domain.name. I have done all that yet it fails to resolve the domain name. I have waited for more than 24 hours yet still the same.

Attached are the screenshots of the settings on namecheap and on plesk.

Please would appreciate any prompt help I can get. Thank you.

namecheap glue record preview namecheap nameserver setting plesk dns settings preview

in flag
The glue records must point to a public IP - how else would someone be able to query your server!?
user627341 avatar
sn flag
Please elaborate @Virsacer. I’m a newbie
in flag
Simplified: When typing `www.example.com` in your browser, DNS tries to find out who is responisble for `*.com` and recieves an IP, then it tries to find out who is responsible for `*.example.com` and recieves the name `ns1.example.com`. At this point the glue is neccessary since it can not ask `ns1` what its IP is. The glue points to `10.1.1.4`. But this is a private IP, so it cannot reach it to query anything for `example.com`.
in flag
Also: For redundancy `ns1` and `ns2` should be two different machines.
user627341 avatar
sn flag
I'm still confused @Virsacer. Please just tell me exactly what to do or just point me in the right direction. Thank you. Are you saying I should use the public IP for the glue record instead? What of the DNS settings on plesk?
in flag
If you want anything to be reachable, you have to use the public IP everywhere...
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