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How to solve spam email receiving issues on gmail?

vn flag

In my google workspace account, we have a recent issue with receiving emails. Some of our external emails are coming into the spam folder.

I have no idea what might cause this and would like some professional advice on how to sort this out? Thanks a million!

vn flag
Mark the legitimate ones as non-spam. Give it a few days, and keep doing it. Check spam regularly, even after this incident, as any automated system will sometimes make mistakes like this.
Tilman Schmidt avatar
bd flag
Also consider switching to a non-Gmail account for critical mails as Gmail is notorious for their aggressive spam classification and high false positive rate.
mangohost

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