My company is trying to setup a tableau-server on a linux virtual machine (RHEL).
Now, the VMs we use, cannot access the internet, so, we have to specifically mention the endpoints to be whitelisted in a proxy which the VM will try to hit for this licensing/activation purposes.
So, we went through this official documentation:
https://help.tableau.com/current/server-linux/en-us/plan_network.htm
We found the following endpoints for the activation/licensing service:
Tableau Server needs to connect to the following internet locations for licensing purposes:
- atr.licensing.tableau.com:443
- licensing.tableau.com:443
- licensing.tableausoftware.com:443
- s.ss2.us
- ocsp.rootg2.amazontrust.com
- ocsp.rootca1.amazontrust.com
- ocsp.sca1b.amazontrust.com
- crt.sca1b.amazontrust.com
- crt.rootca1.amazontrust.com
- ocsp.sca0a.amazontrust.com
- crt.sca0a.amazontrust.com
- ocsp.sca1a.amazontrust.com
- crt.sca1a.amazontrust.com
- ocsp.sca2a.amazontrust.com
- crt.sca2a.amazontrust.com
- ocsp.sca3a.amazontrust.com
- crt.sca3a.amazontrust.com
- ocsp.sca4a.amazontrust.com
- crt.sca4a.amazontrust.com
- crl.rootca1.amazontrust.com
- crl.rootg2.amazontrust.com
- crl.sca1b.amazontrust.com
We whitelisted the endpoints above, and still we are getting the following error:
So, to debug this, we started hitting the URLs mentioned above using cURL, for example, when we execute the following:
curl -Is s.ss2.us | head -n 1
We get:
302 Moved Temporarily
Which could mean, it is trying to redirect.
How to handle such scenarios ?
Can anyone help ?
Thanks in advance.
