Score:0

Exchange Admin - RTF

hu flag

We have an OCR application that connects to our o365 and processes the attachments depending on what they are.

We are having issues with RTF formatted emails where the third party program can not open these emails due to them seeing the attachment as winmail.dat "Content-Type: application/ms-tnef; name="winmail.dat""

I have been looking at ways around this and was thinking I could use exchange admin rules to forward the email and hopefully convert to HTML but this does not seem to be an option.

Is there any other option as the sender can not adjust the format they are sending in other than sending to a desktop outlook version and forwarding on this way with convert to HTML enabled?

Joy Zhang avatar
us flag
Is there any updates on your issue?
Score:0
us flag

I have done some research, you could try to use mail flow rule to convert TNF to HTML.The option was mentioned in the similar thread.

Another option is asking for senders cannot send mails using TNF format. For more details: How to fix the Office 365 WINMAIL.DAT attachment issue

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