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GCP Compute Instance stuck "stopping"

sb flag

I have a few GCP computer instances that I have tried to shut down (not delete) from the console, and they are stuck with a spinning circle and the status "stopping".

They've been like this for about 4 days now.

I've tried to stop using gcloud cli too, but that fails with an internal error.

Anyone got any advice please?

John Hanley avatar
cn flag
Without details on the VMs, contact Google Cloud Support. Some older versions of Linux have problems with ACPI notifying the virtualization host that the VM is stopped.
Nick avatar
sb flag
Thanks for coming back to me. I don't know how to contact Google Cloud Support as I'm not on a paid support plan unfortunately! These VM's are debian 10, so not too old!
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