Score:0

Ubuntu 20.04.2 doesn't shutdown!

us flag

I have installed the 20.04.2 yesterday. When I tried to turn off the system yesterday, it went to a black screen with an underline blinking on the top left. After 30 seconds or so 3 lines of text flashed and then the computer shut off. I tried turning it on and then off again and same thing happened. But it was too fast for me to read what the lines said and I was busy so I just didn't do anything about it. Today after I finished working, I tried to turn the computer off and it's been in the ASUS logo screen (with ubuntu logo underneath) for 10 minutes now. It doesn't turn off. What should I do?

Karlom avatar
de flag
Press and hold the power bottom for a couple of seconds. Maybe this helps to force shut down the PC. Then start again and see the problem is still there.
Mohsen Amiri Amjad avatar
us flag
Wouldn't it create problems? Because from what I know, Ubuntu doesnt really like being forced to shut down! Actually the reason why I reinstalled my ubuntu was because I forced the last one to shut down!
Karlom avatar
de flag
No, it shouldn't hurt. Sometime there are some pending processes that can be killed by force shut down.
Score:0
gb flag

There must be some services waited to be closed. You can make GRUB to print some information. sudo vim /etc/default/grub

Edit that line like this.

GRUB_CMDLINE_LINUX=""

then,sudo update-grub.

reboot, you can check which service is preventing your reboot.

PS, I guess the service maybe snapd, a package manager made by Ubuntu.

To remove snap store, check this

https://www.kevin-custer.com/blog/disabling-snaps-in-ubuntu-20-04/

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