I have encountered an issue with my audio and mic where it does not output any sound and my mic does not pick up anything, it used to output sound and mic input was very low no matter how loud the input was, is there anything i can do to get my audio and mic back?
Specs:
- Cpu: intel i9-10900K
- Gpu: nvidea rtx 3070
- Motherboard: asus maximus XIII hero
- OS: pop_OS
- Headset: astro A10 (in combination of mic and sound splitter, plugged into the front audio jack ports, but settings detects it as USB audio.)
- Case: lian-li O11Dynamic XL
Screenshot of the settings, it shows USB audio but the headset is plugged in via audio jacks
p.s: I apologize if this is the incorrect place to ask this question.
output of:/proc/asound
root@pop-os:/home/user0# /proc/asound
bash: /proc/asound: Is a directory
output of:lsmod | grep snd
root@pop-os:/home/user0# lsmod | grep snd
snd_hda_codec_hdmi 65536 1
snd_hda_intel 53248 2
snd_usb_audio 303104 3
snd_intel_dspcfg 28672 1 snd_hda_intel
snd_intel_sdw_acpi 20480 1 snd_intel_dspcfg
snd_hda_codec 147456 2 snd_hda_codec_hdmi,snd_hda_intel
snd_usbmidi_lib 36864 1 snd_usb_audio
mc 57344 1 snd_usb_audio
snd_hda_core 94208 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec
snd_pcm 118784 5 snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 2 snd_seq_midi,snd_usbmidi_lib
snd_seq 73728 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 40960 2 snd_seq,snd_pcm
snd 102400 21 snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_timer,snd_pcm,snd_rawmidi
soundcore 16384 1 snd
output of:dpkg -L linux-modules-$(uname -r)
root@pop-os:/home/user0# dpkg -L linux-modules-$(uname -r) | grep snd
/lib/modules/5.13.0-7614-generic/kernel/sound/core/seq/snd-seq-dummy.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/seq/snd-seq-midi-emul.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/seq/snd-seq-midi-event.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/seq/snd-seq-midi.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/seq/snd-seq-virmidi.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/seq/snd-seq.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-compress.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-ctl-led.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-hrtimer.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-hwdep.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-pcm-dmaengine.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-pcm.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-rawmidi.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-seq-device.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd-timer.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/core/snd.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko
/lib/modules/5.13.0-7614-generic/kernel/sound/pci/snd-ens1370.ko
output of:inxi -SA
root@pop-os:/home/user0# inxi -SA
System: Host: pop-os Kernel: 5.13.0-7614-generic x86_64 bits: 64 Desktop: GNOME 3.38.4 Distro: Pop!_OS 21.04
Audio: Device-1: Intel driver: snd_hda_intel
Device-2: NVIDIA GA104 High Definition Audio driver: snd_hda_intel
Device-3: ASUSTek USB Audio type: USB driver: hid-generic,snd-usb-audio,usbhid
Sound Server: ALSA v: k5.13.0-7614-generic
output of:lspci -nnk | grep -A 1 Audio
root@pop-os:/home/user0# lspci -nnk | grep -A 1 Audio
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:f0c8] (rev 11)
DeviceName: Onboard - Sound
--
01:00.1 Audio device [0403]: NVIDIA Corporation GA104 High Definition Audio Controller [10de:228b] (rev a1)
Subsystem: ASUSTeK Computer Inc. Device [1043:87c1]
output of:uname -a
root@pop-os:/home/user0# uname -a
Linux pop-os 5.13.0-7614-generic #14~1631647151~21.04~930e87c-Ubuntu SMP Fri Sep 17 00:24:58 UTC x86_64 x86_64 x86_64 GNU/Linux
output of: aplay -l
root@pop-os:/home/user0# aplay -l
**** List of PLAYBACK Hardware Devices ****
card 1: Audio [USB Audio], device 0: USB Audio [USB Audio]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Audio [USB Audio], device 2: USB Audio [USB Audio #2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Audio [USB Audio], device 3: USB Audio [USB Audio #3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 11: HDMI 5 [HDMI 5]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 12: HDMI 6 [HDMI 6]
Subdevices: 1/1
Subdevice #0: subdevice #0
output of: lshw -C multimedia
root@pop-os:/home/user0# lshw -C multimedia
*-multimedia
description: Audio device
product: GA104 High Definition Audio Controller
vendor: NVIDIA Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
version: a1
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:17 memory:c4080000-c4083fff
*-usb:0
description: Audio device
product: USB Audio
vendor: Generic
physical id: 2
bus info: usb@1:2
version: 0.15
capabilities: usb-2.00 audio-control
configuration: driver=snd-usb-audio maxpower=100mA speed=480Mbit/s
*-multimedia
description: Audio device
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 11
width: 64 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: driver=snd_hda_intel latency=32
resources: iomemory:400-3ff iomemory:400-3ff irq:16 memory:404a110000-404a113fff memory:404a000000-404a0fffff
output of: dpkg -l | grep alsa
root@pop-os:/home/user0# dpkg -l | grep alsa
ii alsa-base 1.0.25+dfsg-0ubuntu7 all ALSA driver configuration files
ii alsa-topology-conf 1.2.4-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.4-2ubuntu1.3 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.4-1ubuntu3 amd64 Utilities for configuring and using ALSA
ii gstreamer1.0-alsa:amd64 1.18.4-1 amd64 GStreamer plugin for ALSA
timidity-daemon seems to not exist on this machine.
reloading alsa shows that some driver modules exist( dont know what the "failed" thing is about):
root@pop-os:/home/user0# sudo alsa force-reload
Unloading ALSA sound driver modules: snd-hda-codec-hdmi snd-hda-intel snd-usb-audio snd-intel-dspcfg snd-intel-sdw-acpi snd-hda-codec snd-usbmidi-lib snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer (failed: modules still loaded: snd-hda-codec-hdmi snd-hda-intel snd-usb-audio snd-intel-dspcfg snd-intel-sdw-acpi snd-hda-codec snd-usbmidi-lib snd-hda-core snd-hwdep snd-pcm snd-rawmidi snd-seq-device snd-timer).
Loading ALSA sound driver modules: snd-hda-codec-hdmi snd-hda-intel snd-usb-audio snd-intel-dspcfg snd-intel-sdw-acpi snd-hda-codec snd-usbmidi-lib snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer.
output of modprobe:
root@pop-os:/home/user0# grep intel /etc/modprobe.d/alsa-base.conf
options snd-intel8x0m index=-2
feel free to ask for more details of not listed here. :)
