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Access Denied messages showing after log in with an Administrator account on Ubuntu 20.04 LTS

fi flag

Access Denied messages showing after log in with an Administrator account on Ubuntu 20.04 LTS.I am able to log in with the same password. But showing Access Denied message.

login as: administrator
Keyboard-interactive authentication prompts from the server:
| Password:
End of keyboard-interactive prompts from the server
Access denied
Access denied
Welcome to Ubuntu 20.04.2 LTS (GNU/Linux 5.8.0-59-generic x86_64)

 * Documentation:  https://help.ubuntu.com
 * Management:     https://landscape.canonical.com
 * Support:        https://ubuntu.com/advantage
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cn flag
What is an "administrator account"? You must have created that by yourself, because by default, Ubuntu does not come with such account. Please provide detail.
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