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simple mind avatar Ubuntu

what's wrong? no audio from files but perfect sound from chrome and firefox!

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simple mind

I searched everywhere on the web but i cannot seem to find a solution to my problem.

I have a Ubuntu desktop 20.04 that was working fine until last update (3 days ago).

The issue is that any audio file that I play from the desktop does not produce sound, however, if I play a youtube video (google chrome or firefox) or a podcast from the browser the audio works fine.

I tried with headphones and speaker, audio jack and s/pdif, same results.

If I type pacmd list-cards, I get this result:

4 card(s) available.
index: 0
name: <alsa_card.pci-0000_05_00.1>
driver: <module-alsa-card.c>
owner module: 7
properties:
    alsa.card = "0"
    alsa.card_name = "HDA ATI HDMI"
    alsa.long_card_name = "HDA ATI HDMI at 0xfc960000 irq 135"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:05:00.1"
    sysfs.path = "/devices/pci0000:00/0000:00:01.2/0000:02:00.0/0000:03:02.0/0000:05:00.1/sound/card0"
    device.bus = "pci"
    device.vendor.id = "1002"
    device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
    device.product.id = "aaf0"
    device.product.name = "Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]"
    device.string = "0"
    device.description = "Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
profiles:
    output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
    output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
    output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
    output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
    output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
    output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
    output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 38468, available: unknown)
    output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
    output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
    output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
    output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
    output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
    output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
    output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
    output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
    output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
    off: Off (priority 0, available: unknown)
active profile: <output:hdmi-stereo-extra2>
sinks:
    alsa_output.pci-0000_05_00.1.hdmi-stereo-extra2/#0: Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] Digital Stereo (HDMI 3)
sources:
    alsa_output.pci-0000_05_00.1.hdmi-stereo-extra2.monitor/#0: Monitor of Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] Digital Stereo (HDMI 3)
ports:
    hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
    hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
    hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: yes)
        properties:
            device.icon_name = "video-display"
            device.product.name = "LG FULL HD"
    hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
    hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
    hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
index: 2
name: <alsa_card.pci-0000_0b_00.1>
driver: <module-alsa-card.c>
owner module: 9
properties:
    alsa.card = "2"
    alsa.card_name = "HDA ATI HDMI"
    alsa.long_card_name = "HDA ATI HDMI at 0xfce60000 irq 137"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:0b:00.1"
    sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:0b:00.1/sound/card2"
    device.bus = "pci"
    device.vendor.id = "1002"
    device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
    device.product.id = "aaf0"
    device.product.name = "Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]"
    device.string = "2"
    device.description = "Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
profiles:
    output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
    output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
    output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
    output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
    output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
    output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
    output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 38468, available: unknown)
    output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
    output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
    output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
    output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 38468, available: unknown)
    output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
    output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
    output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
    off: Off (priority 0, available: unknown)
active profile: <output:hdmi-stereo-extra2>
sinks:
    alsa_output.pci-0000_0b_00.1.hdmi-stereo-extra2/#2: Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] Digital Stereo (HDMI 3)
sources:
    alsa_output.pci-0000_0b_00.1.hdmi-stereo-extra2.monitor/#3: Monitor of Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] Digital Stereo (HDMI 3)
ports:
    hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
    hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
    hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: yes)
        properties:
            device.icon_name = "video-display"
            device.product.name = "LG FULL HD"
    hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
    hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: yes)
        properties:
            device.icon_name = "video-display"
            device.product.name = "LG FULL HD"
    hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "video-display"
index: 3
name: <alsa_card.pci-0000_0d_00.4>
driver: <module-alsa-card.c>
owner module: 10
properties:
    alsa.card = "3"
    alsa.card_name = "HD-Audio Generic"
    alsa.long_card_name = "HD-Audio Generic at 0xfcd00000 irq 139"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:0d:00.4"
    sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0d:00.4/sound/card3"
    device.bus = "pci"
    device.vendor.id = "1022"
    device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
    device.product.id = "1487"
    device.product.name = "Starship/Matisse HD Audio Controller"
    device.string = "3"
    device.description = "Starship/Matisse HD Audio Controller"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
profiles:
    input:analog-stereo: Analog Stereo Input (priority 65, available: no)
    output:analog-stereo: Analog Stereo Output (priority 6500, available: no)
    output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: no)
    output:analog-surround-21: Analog Surround 2.1 Output (priority 1300, available: no)
    output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (priority 1365, available: no)
    output:analog-surround-40: Analog Surround 4.0 Output (priority 1200, available: no)
    output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (priority 1265, available: no)
    output:analog-surround-41: Analog Surround 4.1 Output (priority 1300, available: no)
    output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (priority 1365, available: no)
    output:analog-surround-50: Analog Surround 5.0 Output (priority 1200, available: no)
    output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (priority 1265, available: no)
    output:analog-surround-51: Analog Surround 5.1 Output (priority 1300, available: no)
    output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (priority 1365, available: no)
    output:iec958-stereo: Digital Stereo (IEC958) Output (priority 38268, available: unknown)
    output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5565, available: unknown)
    off: Off (priority 0, available: unknown)
active profile: <output:iec958-stereo>
sinks:
    alsa_output.pci-0000_0d_00.4.iec958-stereo/#3: Starship/Matisse HD Audio Controller Digital Stereo (IEC958)
sources:
    alsa_output.pci-0000_0d_00.4.iec958-stereo.monitor/#4: Monitor of Starship/Matisse HD Audio Controller Digital Stereo (IEC958)
ports:
    analog-input-front-mic: Front Microphone (priority 8500, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "audio-input-microphone"
    analog-input-rear-mic: Rear Microphone (priority 8200, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "audio-input-microphone"
    analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
        properties:
            
    analog-output-lineout: Line Out (priority 9000, latency offset 0 usec, available: no)
        properties:
            
    analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
        properties:
            device.icon_name = "audio-headphones"
    iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
        properties:
            
index: 4
name: <alsa_card.usb-0c76_USB_PnP_Audio_Device-00>
driver: <module-alsa-card.c>
owner module: 24
properties:
    alsa.card = "1"
    alsa.card_name = "USB PnP Audio Device"
    alsa.long_card_name = "USB PnP Audio Device at usb-0000:08:00.1-2.4.3, full speed"
    alsa.driver_name = "snd_usb_audio"
    device.bus_path = "pci-0000:08:00.1-usb-0:2.4.3:1.0"
    sysfs.path = "/devices/pci0000:00/0000:00:01.2/0000:02:00.0/0000:03:08.0/0000:08:00.1/usb1/1-2/1-2.4/1-2.4.3/1-2.4.3:1.0/sound/card1"
    udev.id = "usb-0c76_USB_PnP_Audio_Device-00"
    device.bus = "usb"
    device.vendor.id = "0c76"
    device.vendor.name = "JMTek, LLC."
    device.product.id = "161f"
    device.product.name = "USB PnP Audio Device"
    device.serial = "0c76_USB_PnP_Audio_Device"
    device.string = "1"
    device.description = "USB PnP Audio Device"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-usb"
profiles:
    input:mono-fallback: Mono Input (priority 1, available: unknown)
    input:multichannel-input: Multichannel Input (priority 1, available: unknown)
    output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
    output:analog-stereo+input:mono-fallback: Analog Stereo Output + Mono Input (priority 6501, available: unknown)
    output:analog-stereo+input:multichannel-input: Analog Stereo Output + Multichannel Input (priority 6501, available: unknown)
    output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
    output:iec958-stereo+input:mono-fallback: Digital Stereo (IEC958) Output + Mono Input (priority 5501, available: unknown)
    output:iec958-stereo+input:multichannel-input: Digital Stereo (IEC958) Output + Multichannel Input (priority 5501, available: unknown)
    off: Off (priority 0, available: unknown)
active profile: <output:iec958-stereo+input:mono-fallback>
sinks:
    alsa_output.usb-0c76_USB_PnP_Audio_Device-00.iec958-stereo/#7: USB PnP Audio Device Digital Stereo (IEC958)
sources:
    alsa_input.usb-0c76_USB_PnP_Audio_Device-00.mono-fallback/#7: USB PnP Audio Device Mono
    alsa_output.usb-0c76_USB_PnP_Audio_Device-00.iec958-stereo.monitor/#9: Monitor of USB PnP Audio Device Digital Stereo (IEC958)
ports:
    analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
        properties:
            device.icon_name = "audio-input-microphone"
    multichannel-input: Multichannel Input (priority 0, latency offset 0 usec, available: unknown)
        properties:
            
    analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
        properties:
            device.icon_name = "audio-speakers"
    iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
        properties:
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