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olaf avatar Ubuntu

my nearly full external drive don't work

us flag
olaf

Usb cable is ok ( tested with different cables )

it's not working on windows also, but before that it was bugging on almost every files i was trying to open, worst and worst every days ( it's a 4 month old toshiba already fullfiled with files ). But i did a chkdsk on win, and then i did a defrag ( error, i guess )

now i have a "on loading" icon on ubuntu, can't access the scan and every tools. "Element" ( dd name ) is here, but can't mount.

Thanks in advance.

@guiverc I have followed your advice and done

sudo smartctl -c /dev/sda

Here's the result:

smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.8.0-63-generic] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:        (    0) seconds.
Offline data collection
capabilities:            (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:    (   2) minutes.
Extended self-test routine
recommended polling time:    (  73) minutes.
SCT capabilities:          (0x103f) SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.
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guiverc avatar
cn flag
guiverc
You only mention checking for *logical* file-system errors on the disk (ie. `chkdsk` or `fsck`) and not any validation of the disk itself? Did you query the disk firmware as to it's health? (https://help.ubuntu.com/community/Smartmontools)
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sudodus avatar
jp flag
sudodus
[This link](https://askubuntu.com/questions/972978/fsck-reports-that-filesystem-still-has-errors/972983#972983) shows easy ways to check the external drive.
0
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ar flag
user68186
Have you tried the solutions in the answer in the above link? If so, please add the results of the tests and the command `sudo e2fsck -f /dev/sda1` following the process in the answer.
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