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Unable to access the Internet. Able to ping 1.1.1.1 but can't reach an internet server nor am I able to download updates from canonical

gb flag

I am using Ubuntu 20.04 LTS. The last product I installed was Protonvpn. Sequence of Events - I logged off of Protonvpn I logged off as a user Powered down the PC

Next day: -Powered on the computer -Logged in as a user -Started Firefox -Attempted to access Yahoo.com -Received message 'Unable to reach the server' -There was a message to install Ubuntu updates -Attempted to install but failed do to no internet connection

-Eventually contacted Proton, They recommended running 'protonvpn-cli d' in order to force a Proton disconnect. This did not work.

I know the WiFi card is working because I'm able to dual boot to the Windows O/S, which is what I'm on now.

ChanganAuto avatar
us flag
Was the WiFi working **in Ubuntu** before Proton?
James avatar
gb flag
Yes. Ubuntu was working before and after installation of Proton. I had Proton installed and working for a little over a week prior to the current situation. I had powered off and back on several times as well without logging off of Proton. This all started when I logged of proton prior to shut down.
James avatar
gb flag
One other note, I tested to my wireless printer and was able to send a document to it.
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