Score:0

Can't Connect USB Wireless Mouse

ca flag

I am having trouble connecting a wireless USB mouse on Ubuntu 20.04 on both Lenovo Thinkpad and Dell Inspiron. This is a used mouse that I haven't tested on other operating systems. It has batteries and lights up. I have tried holding the button on the bottom for 20+ seconds, as well us clicking it several times. Any suggestions based on the below?

Output of lsusb -vv is this:

Bus 002 Device 007: ID 1d57:fa60 Xenta 
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0 
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x1d57 Xenta
  idProduct          0xfa60 
  bcdDevice           10.01
  iManufacturer           1 
  iProduct                2 
  iSerial                 0 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0054
    bNumInterfaces          3
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      1 Boot Interface Subclass
      bInterfaceProtocol      1 Keyboard
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.00
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      54
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval              10
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      1 Boot Interface Subclass
      bInterfaceProtocol      2 Mouse
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.00
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      73
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               2
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 
      bInterfaceProtocol      0 
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.00
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      56
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval              10

ouput of dmesg | tail -20

[10317.088257] Restarting tasks ... 
[10317.088575] usb 2-1.2: USB disconnect, device number 6
[10317.108078] done.
[10317.131463] video LNXVIDEO:00: Restoring backlight state
[10317.132247] PM: suspend exit
[10324.408224] start_addr=(0x8000), end_addr=(0x10000), buffer_size=(0x8000), smp_number_max=(4096)
[10325.666082] IPv6: ADDRCONF(NETDEV_CHANGE): wlxb44bd6239f3f: link becomes ready
[10386.537354] usb 2-1.1: USB disconnect, device number 5
[10392.004403] usb 2-1.1: new full-speed USB device number 7 using ehci-pci
[10392.119675] usb 2-1.1: New USB device found, idVendor=1d57, idProduct=fa60, bcdDevice=10.01
[10392.119703] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[10392.119709] usb 2-1.1: Product: 2.4G Receiver
[10392.119713] usb 2-1.1: Manufacturer: Compx
[10392.124776] input: Compx 2.4G Receiver as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:1D57:FA60.0008/input/input27
[10392.185245] hid-generic 0003:1D57:FA60.0008: input,hidraw0: USB HID v1.00 Keyboard [Compx 2.4G Receiver] on usb-0000:00:1d.0-1.1/input0
[10392.187208] input: Compx 2.4G Receiver as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.1/0003:1D57:FA60.0009/input/input28
[10392.244484] hid-generic 0003:1D57:FA60.0009: input,hidraw1: USB HID v1.00 Mouse [Compx 2.4G Receiver] on usb-0000:00:1d.0-1.1/input1
[10392.246218] input: Compx 2.4G Receiver System Control as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.2/0003:1D57:FA60.000A/input/input29
[10392.304627] input: Compx 2.4G Receiver Consumer Control as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.2/0003:1D57:FA60.000A/input/input30
[10392.305170] hid-generic 0003:1D57:FA60.000A: input,hidraw2: USB HID v1.00 Device [Compx 2.4G Receiver] on usb-0000:00:1d.0-1.1/input2
David avatar
cn flag
Does not work on 2 different systems. You have a hardware problem IE a bad mouse. Change batteries if problem still present toss the mouse.
mangohost

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