I installed ubuntu 20.04 on my HP Envy 13. I am using it on dual boot. I am unable to enroll my fingerprint. How to solve the problem?

eg flag

Whenever I try to enroll using fprintd-enroll, it shows this:

Using device /net/reactivated/Fprint/Device/0
failed to claim device: GDBus.Error:net.reactivated.Fprint.Error.Internal: Open failed with error: Device 06cb:00e7 is already open

I tried a lot of solutions, but none of them worked. I have tried fwupd upgradation, but it doesn't help, same thing happens.
Also, I am new to Ubuntu, any help would be great.

in flag
Based on [this report from](, the fingerprint reader does not work in Ubuntu

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