Score:0

Unable to use upload websites

ru flag
DSB

Description: Ubuntu 20.04.3 LTS Release: 20.04

I'm running Ubuntu 20.04.3 on a cloud based virtual machine server. I seem to be unable to use any websites that involve uploading files, such as youtube / google drive / online video converters.

What "happens" is: when I click on the link that would normally open a file browser to select the file... nothing happens, accompanied by a crash/freeze of the browser (which is firefox).

I read about a similar problem involving a virtual box windows 10 installation and the solution to that was apparently to change some permissions within the OS (don't remember the specifics). I'm wondering if there's a similar setting within Ubuntu?

EDIT---

Actually Firefox doesn't freeze every time, currently it isn't freezing but still browse links fail to open a browser.

Chrome works fine, so I'm pretty sure it's a problem with firefox. Others have had the same problem in the past (looking at mozilla support forum) but none of the remedies have worked for me - i.e. safe mode, refresh...

Firefox version is 92, ubuntu is 20.04 both fresh brand new installs.

Another solution that was posited was to disable hardware acceleration... I'm not 100% sure how to do this on linux though... i did try editing the firefox.desktop file, adding Exec=env LIBGL_ALWAYS_SOFTWARE=1 firefox to the 3 instances of the EXEC command (as per some instructions i found) but not sure if I did it right.

--UPDATE

I've just noticed I somehow have two instances of Firefox... one on which the browse buttons work on websites, one on which they don't

I suspect, then, that maybe the editing of the .desktop file DID work.

Am going to re-install everything and repeat the same steps to ensure that's what's going on... then I'll hopefully be able to "answer" this question myself.

David avatar
cn flag
Since there is no Ubuntu 20 what OS are you using?
DSB avatar
ru flag
DSB
"lsb_release -a" in terminal gives: No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04.3 LTS Release: 20.04 Codename: focal
David avatar
cn flag
Update the question do not make it a comment.
raj avatar
cn flag
raj
Test if this is not a profile issue. Run `firefox -ProfileManager &`, create a new fresh profile and check if the issue reproduces on that fresh profile too. If fresh profile works, then something is messed up with your current profile (which happens sometimes, especially if you carry on the profile from many Firefox versions ago).
mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.