Score:0

I've connected to my WiFi but internet is not working!

us flag

enter image description here

I have windows dual booted with Ubuntu on this laptop.

I've internet access on windows but not on Ubuntu.

Tried USB tethering, it doesn't work. Version: 20.04.3 LTS

About my wifi adapter- Product: QCA9377 802.11ac Wireless Network Adapter Vender: Qualcomm Atheros Clock: 33MHz

Please help me out here!!

Will avatar
id flag
Can you please post what happens when you try to connect? Is it connecting to the network but no access, or not connecting at all? If connecting, the first thing to do is check which network it’s connecting to - open settings (click on the top right of the screen) - in case it’s connecting automatically to a wifi point which doesn’t have internet capability.
Parth Kolgiri avatar
us flag
It connects to my own wifi with signal status as "Excellent".
chili555 avatar
cn flag
Please edit your question to show the results of these terminal commands: `ping -c1 8.8.8.8` and: `ping -c1 www.ubuntu.com` and finally: `ls -al /etc/resolv.conf` Welcome to Ask Ubuntu.
Parth Kolgiri avatar
us flag
(Response to ping -c1 8.8.8.8)
Parth Kolgiri avatar
us flag
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data. 64 bytes from 8.8.8.8: icmp_seq=1 ttl=118 time=414ms
Parth Kolgiri avatar
us flag
--- 8.8.8.8 ping statistics --- 1 packet transmitted, 1 recieved, 0% packect loss, time 0ms rtt min/avg/max/mdev = 414.127/414.127/414.127/0.00 ms
Parth Kolgiri avatar
us flag
(Response to ping -c1 www.ubuntu.com)
Parth Kolgiri avatar
us flag
ping: www.ubuntu.com: Temporary failure in name resolution
Parth Kolgiri avatar
us flag
(Response to ls -al /etc/resolv.conf)
Parth Kolgiri avatar
us flag
-rw-r--r-- 1 root root 0 Sep 16 14:39 /etc/resolv.config
Score:0
cn flag

Please do:

sudo rm -f /etc/resolv.con*
ln -s /run/systemd/resolve/resolv.conf /etc/resolv.conf

Reboot and tell us if there is any improvement.

Parth Kolgiri avatar
us flag
Output-> unable to resolve host valerie: Temporary failure in name resolution
chili555 avatar
cn flag
Is that the response when you simply tried to issue the command with sudo? If so, please show us: `cat /etc/hosts` and also: `cat /etc/hostname`
Parth Kolgiri avatar
us flag
Anyways thank you @chili555 for your support, I uninstalled my ubuntu. I'm now using pop os by system76!
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