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elsamuray7 avatar Ubuntu

Ubuntu 20.04 VM login "Sorry, that didn't work. Please try again." with correct password

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elsamuray7

I can't log in into my Ubuntu 20.04 VM. The title contains all the relevant information. I am 100% sure that I used the correct password because I created the VM multiple times with the same password and tried to login multiple times each time and always have the same issue.

First, I had automatic login enabled. When I tried to change the password to the password that I thought was the correct password, it told me that the new and old password must not be equal. Then it asked me to enter the old password for permission and when I entered it, I got an error message telling me it didn't work.

Later, I chose to disable automatic login because I read that it may solve the issue but nothing changed.

I read many posts where people had the problem that their password has been submitted before they could enter it that got the same error message or people that got another error message with their correct password but I did not found a post where someone got the same error message that I got who actually used their correct password.

I also checked whether I accidentally enter anything before I enter the actual password, but that is not the problem either.

Is there anyone that knows how to solve this?

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David avatar
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David
Look up for what ever VM you are using how to reset the password. Maybe you did type the right one but the VM thinks you did not that is all that counts.
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elsamuray7 avatar
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elsamuray7
@David Thank you. I've changed the password to something that contains letters that on every latin letter keyboard should be at the same place and now it worked. Although, when I revealed the old password, it had been shown correct and I also have selected the correct keyboard during the installation procsess. I really don't know why it does not recognize the correct password internally.
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