I have a problem with my laptop, when I turn it on, it's cpu percentage will go up and the fan start to work very fast.
I tried top command and find that there is a process with more than 70% cpu usage named whoopsie-upload. I tried to kill it but it's PID change each time that top command refresh.
please help me.
update 1 :
I did nothing before but today tried top command to check if a process made the problem or not.
I have a Dell Latitude E7440 with core-i5 4310U @ 3.00GHz, 8Gb Ram.
update 2 :
ls -al /var/crash/ :
total 44488
drwxrwsrwt 2 root whoopsie 4096 Oct 19 14:20 .
drwxr-xr-x 14 root root 4096 Sep 20 18:41 ..
-rw------- 1 root whoopsie 1705098 Oct 17 22:23 docker-ce.0.crash
-rw-r----- 1 root whoopsie 1641187 Oct 18 15:40 _usr_bin_do-release-upgrade.0.crash
-rw-r--r-- 1 root whoopsie 0 Oct 18 15:40 _usr_bin_do-release-upgrade.0.upload
-rw-r----- 1 smjt2000 whoopsie 37985649 Oct 19 14:20 _usr_bin_gnome-shell.1000.crash
-rw-r--r-- 1 smjt2000 whoopsie 0 Oct 19 14:20 _usr_bin_gnome-shell.1000.upload
-rw-r----- 1 smjt2000 whoopsie 4206876 Oct 17 08:02 _usr_libexec_tracker-store.1000.crash
-rw-r--r-- 1 smjt2000 whoopsie 0 Oct 17 08:02 _usr_libexec_tracker-store.1000.upload
ls -al /var/log/syslog* :
-rw-r----- 1 syslog adm 81586529 Oct 22 23:04 /var/log/syslog
-rw-r----- 1 syslog adm 61490191 Oct 10 00:00 /var/log/syslog.1
-rw-r----- 1 syslog adm 1305235 Sep 15 00:00 /var/log/syslog.2.gz
-rw-r----- 1 syslog adm 2042376 Sep 8 00:00 /var/log/syslog.3.gz
-rw-r----- 1 syslog adm 6402018 Aug 30 00:00 /var/log/syslog.4.gz
-rw-r----- 1 syslog adm 3742230 Dec 6 2020 /var/log/syslog.6.gz
free -h :
total used free shared buff/cache available
Mem: 7.7Gi 2.1Gi 3.1Gi 397Mi 2.5Gi 5.0Gi
Swap: 7.5Gi 0B 7.5Gi
ls -al ~/.local/share/gnome-shell/extensoins :
total 88
drwxrwxr-x 22 smjt2000 smjt2000 4096 Sep 29 18:34 .
drwx------ 4 smjt2000 smjt2000 4096 Oct 22 23:49 ..
drwxrwxr-x 3 smjt2000 smjt2000 4096 Feb 22 2021 [email protected]
drwxrwxr-x 7 smjt2000 smjt2000 4096 Sep 19 17:09 [email protected]
drwxrwxr-x 4 smjt2000 smjt2000 4096 Sep 19 17:09 [email protected]
drwxrwxr-x 4 smjt2000 smjt2000 4096 Dec 6 2020 [email protected]
drwxrwxr-x 9 smjt2000 smjt2000 4096 Sep 19 17:12 [email protected]
drwxrwxr-x 4 smjt2000 smjt2000 4096 Jun 7 10:08 desktop-icons@csoriano
drwxrwxr-x 5 smjt2000 smjt2000 4096 May 28 16:05 [email protected]
drwxrwxr-x 2 smjt2000 smjt2000 4096 Sep 19 18:33 [email protected]
drwxrwxr-x 5 smjt2000 smjt2000 4096 Sep 19 18:32 [email protected]
drwxrwxr-x 4 smjt2000 smjt2000 4096 Sep 19 17:09 [email protected]
drwxrwxr-x 8 smjt2000 smjt2000 4096 Jun 8 21:13 [email protected]
drwxrwxr-x 2 smjt2000 smjt2000 4096 Dec 26 2020 [email protected]
drwxrwxr-x 4 smjt2000 smjt2000 4096 Sep 19 17:17 [email protected]
drwxrwxr-x 6 smjt2000 smjt2000 4096 Sep 29 18:34 [email protected]
drwxrwxr-x 6 smjt2000 smjt2000 4096 Sep 19 17:25 [email protected]
drwxrwxr-x 2 smjt2000 smjt2000 4096 Sep 19 17:15 [email protected]
drwxrwxr-x 2 smjt2000 smjt2000 4096 May 28 15:19 [email protected]
drwxrwxr-x 3 smjt2000 smjt2000 4096 Dec 6 2020 [email protected]
drwxrwxr-x 6 smjt2000 smjt2000 4096 Sep 19 18:36 [email protected]
drwxrwxr-x 4 smjt2000 smjt2000 4096 Sep 19 17:26 you2ber@konkor
update 3 :
ls -al /usr/share/gnome-shell/extentions/ :
total 72
drwxr-xr-x 18 root root 4096 Feb 22 2021 .
drwxr-xr-x 7 root root 4096 Jun 16 08:20 ..
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Aug 20 23:41 desktop-icons@csoriano
drwxr-xr-x 5 root root 4096 Jun 6 12:48 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 native-window-placement@gnome-shell-extensions.gcampax.github.com
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 screenshot-window-sizer@gnome-shell-extensions.gcampax.github.com
drwxr-xr-x 3 root root 4096 Jun 6 12:48 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
drwxr-xr-x 2 root root 4096 Jun 6 12:41 [email protected]
top | grep gnome-shell :
3074 smjt2000 20 0 4285684 247052 88908 S 1.0 3.1 0:37.26 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 0.7 3.1 0:37.28 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 1.0 3.1 0:37.31 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 0.7 3.1 0:37.33 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 0.7 3.1 0:37.35 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 1.0 3.1 0:37.38 gnome-shell
3074 smjt2000 20 0 4285688 247056 88908 S 1.3 3.1 0:37.42 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 1.0 3.1 0:37.45 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 0.7 3.1 0:37.47 gnome-shell
3074 smjt2000 20 0 4285684 247056 88908 S 2.0 3.1 0:37.53 gnome-shell
