I recently switched to Ubuntu 20.04 from windows 10 on my laptop. I often use an additional monitor connected via HDMI, which worked perfectly on Windows. My laptop is a HP Envy with an intel core i7 (with integrated graphics) and also an Nvidia GeForce MX300 dedicated GPU.
When I plug in my second monitor via HDMI a few things happen. To start with, everything seizes up for a second, and ubuntu produces a crash report. From what I can tell, this is related to Gnome (see image below). Secondly, the monitor turns on, but then shuts down after telling me it is receiving no input. I can also see that the monitor has clearly been detected by the system (see image), however when I try to apply and settings changes to the display, I am met with the warning: "Changes cannot be applied: this could be due to hardware limitations".
Screenshots as follows:
Error report
Drivers
Additionally, when the secondary monitor is plugged in, if I move my mouse cursor to the (right hand) side of the screen, it vanishes, as if it were part of a joint display and was moving on to the second monitor.
See below for terminal output of xrandr
Is anybody able to assist with this, a second monitor is essential for my line of work. I'm happy to provide any required information which might help get this fixed.
xrandr
Screen 0: minimum 8 x 8, current 3840 x 1080, maximum 32767 x 32767
eDP-1-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 381mm x 214mm
1920x1080 60.01*+ 60.01 59.97 59.96 59.93 40.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1-1 connected (normal left inverted right x axis y axis)
1920x1080 143.98 + 120.00 119.88 119.98 99.93 60.00 50.00 59.94
3840x2160 60.00 50.00 59.94 30.00 25.00 24.00 29.97 23.98
1280x1024 75.02
1280x720 60.00 59.94
1024x768 119.99 75.03 60.00
800x600 119.97 75.00 60.32
720x576 50.00
720x480 60.00 59.94
640x480 75.00 60.00 59.94
DP-1-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-3 disconnected (normal left inverted right x axis y axis)
DP-1-4 disconnected (normal left inverted right x axis y axis)
