Score:8

"Warning" window after launching computer (Ubuntu 21.10)

jp flag

This warning window keeps popping up since I've updated to Ubuntu 21.04 and 21.10. How do I get that solved?

enter image description here

pLumo avatar
in flag
This is quite surely a bug or some old software (seems to be "Dell Linux Assistant" <-- ). `isAlive()` was renamed to `is_alive()` in `python` 3.9.
pLumo avatar
in flag
Did you use preinstalled Ubuntu from Dell?
Damocle Damoclev avatar
jp flag
@pLumo Ubuntu 18.04 LTS was installed when I bought it. Then I upgraded to 20.04 LTS, and now to 21.10
Damocle Damoclev avatar
jp flag
There wasn't such a problem with 20.04
pLumo avatar
in flag
sure, because 20.04 used python 3.8
Score:16
in flag

The Error is, that Thread.isAlive() is not known by your python version, which has changed from 3.8 to 3.9 due to the upgrade. In 3.9, the attribute has been renamed to is_alive().

Seems you have a preinstalled Ubuntu from Dell, that has some software installed ("Dell Linux Assistant") that is not compatible with python 3.9.

You should either

  • ask the Dell support if they have a fix.

  • or simply try to get rid of that software, e.g.:

    sudo apt remove dell-recovery dell-linux-assistant
    
  • or (what I'd recommend) reinstall a clean Ubuntu without Dell bloatware.

pLumo avatar
in flag
If you have asked dell or found a way to remove the software, it would be cool, if you could share your knowledge. I can also add this to my answer if it is okay for you.
Damocle Damoclev avatar
jp flag
thanks, I've purged dell-recovery and dell-linux-assistant and now it's solved
ag flag
Dell preinstalled systems - as far as I recall - use official Dell repositories because they do things slightly different (like disabling the Windows key). By switching to official Ubuntu you get things like this.
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