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Ubuntu 18.04 freezes - GPU has fallen off the bus

no flag

ever since I have installed Ubuntu 18.04 on my notebook, the system freezes from time to time. Sometimes after 5min, sometimes after 12h. I read already many similar posts here, but nothing could fix this so far. The syslog shows this:

[409.510638] NVRM: GPU at PCI:0000:01:00: GPU-9fa50d45-1ce5-82a4-9edd-436827ce0bb2 
[409.510640] NVRM: Xid (PCI:0000:01:00): 79, pid=2976, GPU has fallen off the bus. 
[409.510641] NVRM: GPU 0000:01:00.0: GPU has fallen off the bus. 
[409.510694] NVRM: A GPU crash dump has been created. If possible, please run 
[409.510694] NVRM: nvidia-bug-report.sh as root to collect this data before 
[409.510694] NVRM: the NVIDIA kernel module is unloaded. 
[421.797707] sysrq: This sysrq operation is disabled. 
[421.869714] sysrq: This sysrq operation is disabled. 
[422.453723] sysrq: This sysrq operation is disabled. 
[422.933751] sysrq: Emergency Sync 
[422.935343] Emergency Sync complete 
[423.325743] sysrq: Emergency Remount R/O

When this happens I can't do anything. If I press ctrl+s in my current application the file is not saved. I can't open tty. The only things which are working are "REISUB" and "REISUO". So I can't execute nvidia-bug-report.sh before the reboot.

I am running the latest nvidia driver, I had the problem ever since, I guess I started with 440:

+---------------------------------------------+
| NVIDIA-SMI 495.44       Driver Version: 495.44       CUDA Version: 11.5     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|                               |                      |               MIG M. |
|===============================+======================+======================|
|   0  Quadro P620         Off  | 00000000:01:00.0 Off |                  N/A |
| N/A   49C    P3    N/A /  N/A |    309MiB /  4042MiB |      0%      Default |
|                               |                      |                  N/A |
+-------------------------------+----------------------+----------------------+
                                                                               
+---------------------------------------------+
| Processes:                                                                  |
|  GPU   GI   CI        PID   Type   Process name                  GPU Memory |
|        ID   ID                                                   Usage      |
|=============================================================================|
|    0   N/A  N/A      2066      G   /usr/lib/xorg/Xorg                200MiB |
|    0   N/A  N/A      2550      G   /usr/bin/gnome-shell               40MiB |
|    0   N/A  N/A      3205      G   ...AAAAAAAAA= --shared-files       66MiB |
+---------------------------------------------+

On this pc I used windows for only very short periods, but I never had a problem there, so I would think it is rather a driver issue than a hardware defect. Do you think it would make sense to use the intel i7 GPU instead? Is there a simple way to deactivate the nvidia GPU in Ubuntu?

I am happy for any hints. BR Michael

ChanganAuto avatar
us flag
How and where from did you obtain the 495 driver? It's not in the 18.04 repositories and even Nvidia suggests 470, not 495, for a Quadro P620.
no flag
Usually I just enter "ubuntu-drivers devices" in terminal, a saw it listed there. 495 is available even if the 470 is recommended in this list
ChanganAuto avatar
us flag
So, as you can see, 470 is "recommended".
no flag
True, but this is not a most recent problem, usually I took the recommended one, which was in the past the latest. I just installed the 495 yesterday but the issue with the freezes is ever since I got this notebook one year ago.
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