Score:0

Vanishing Epson printer utility

de flag

I just installed a printer utility which enables me to check ink levels. The deb file came directly from Epson's download page, and Ubuntu handled the installation smoothly. But I can't find the utility! It's not crucial because I can still print. Where does stuff like this vanish to? It's not in the "Show Applications" list. When I ran Windows, the utility would pop up when ink was low, but it could also be called from a desktop icon.

The install file is: epson-printer-utility_1.1.1-1lsb3.2_amd64.deb

user535733 avatar
cn flag
Did you check your Desktop Search for the utility?
Ancient avatar
de flag
Yes, and all it finds is the installation file for the utility.
user535733 avatar
cn flag
What happens if you open a terminal and enter `epson-printer-utility` ?
Ancient avatar
de flag
Result: epson-printer-utility: error while loading shared libraries: libQtCore.so.4: cannot open shared object file: No such file or directory And I just found another thread about this problem, so I'll head over there. I'm curious though: Is there a version of Linux which handles these things in a way which doesn't turn it into a second job? Maybe a version with paid support?
Ancient avatar
de flag
Probably. Or I'll live without the utility for now. It's a convenience, and all of its functions can be performed on the printer itself. Thanks for your input.
Ancient avatar
de flag
I wonder if Ubuntu deals more smoothly with other brands - maybe HP or something. Who knows.....
user535733 avatar
cn flag
It's the other way around. You encountered problems because Epson's support for Linux (not "Linux support for Epson") is deficient in this product; the author has let it become stale and the dependencies are not out-of-date. It's usually a fairly simple matter for the author (manufacturer) to update the build to use current dependencies, or to package the software so that it requires no dependencies at all. Some manufacturers provide excellent support. Some are terrible.
Score:0
us flag

Try ls -la /usr/bin | grep epson on the terminal and check if there is output.

Ancient avatar
de flag
That produced this result: lrwxrwxrwx 1 root root 52 Nov 15 20:18 epson-printer-utility -> /opt/epson-printer-utility/bin/epson-printer-utility I just came from a Windows environment. Am I supposed to find a folder called "opt" and try running the bin file?
Parker avatar
us flag
@Ancient nono. That is just to check if it was in the path. Now just type `epson-printer-utility` on the terminal and that should execute the program you've installed.
Ancient avatar
de flag
I just tried that. Result: epson-printer-utility: error while loading shared libraries: libQtCore.so.4: cannot open shared object file: No such file or directory I think there are some clues at this thread: https://askubuntu.com/questions/1111562/epson-printer-utility-not-working?rq=1
mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.