Score:5

Ubuntu 21.10 Thunderbird - IPDL protocol error: Handler returned error code!

ru flag

Thunderbird 91.3.1

If I start Thunderbird from the terminal, and then select any email message to read, I see the following error...

IPDL protocol error: Handler returned error code!

###!!! [Parent][DispatchAsyncMessage] Error: PClientManager::Msg_ForgetFutureClientSource Processing error: message was deserialized, but the handler returned false (indicating failure)

Google doesn't give any real clue about what an "IPDL protocol error" is.

To troubleshoot, I logged into a separate Ubuntu account where Thunderbird had never been used. I started Thunderbird from the terminal and created a mail account using one of my Google gmail accounts. Read any message, and got the same problem. So it's not an account-specific problem.

Partial log from terminal...

~$ thunderbird
[calBackendLoader] Using Thunderbird's libical backend
[LDAPModuleLoader] Using LDAPDirectory.jsm
[MsgSendModuleLoader] Using MessageSend.jsm
[SmtpModuleLoader] Using SmtpService.jsm
console.debug: WebExtensions: 
  Compact Headers loaded
1642775310275   tbsortfolders.folderPane    DEBUG   Init
1642775310275   tbsortfolders.folderPane    DEBUG   Add observer
console.debug: "Trying to load /usr/lib/thunderbird/libotr.so"
console.debug: "Trying to load libotr.so from system's standard library locations"
console.debug: "Trying to load libotr.so.5 from system's standard library locations"
console.debug: "Successfully loaded OTR library libotr.so.5 from system's standard library locations"
console.debug: "Successfully loaded OpenPGP library librnp.so version 0.15.2+git20210806.dd923a4e.MZLA from /usr/lib/thunderbird/librnp.so"
console.debug: "Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)"
console.debug: "Successfully loaded optional OpenPGP library libgpgme.so.11 from system's standard library locations"
console.debug: "gpgme version: 1.14.0-unknown"

IPDL protocol error: Handler returned error code!

###!!! [Parent][DispatchAsyncMessage] Error: PClientManager::Msg_ExpectFutureClientSource Processing error: message was deserialized, but the handler returned false (indicating failure)

IPDL protocol error: Handler returned error code!

###!!! [Parent][DispatchAsyncMessage] Error: PClientManager::Msg_ForgetFutureClientSource Processing error: message was deserialized, but the handler returned false (indicating failure)

Any ideas what this error is about?

FedKad avatar
cn flag
Same problem here. (Ubuntu 21.10, Thunderbird 91.3.1)
Dunkelkoon avatar
mx flag
I have a very similar terminal output. However, thunderbird works fine for me. Still, I am very interested in the solution to these errors as well, even when they don't seem to be the source/indicators of your crashes.
John Anderson avatar
id flag
Using Ubuntu 20.04 and Thunderbird 91.5, I get the same error message, but my entire box locks up (even alt-sysreg-b does nothing).
heynnema avatar
ru flag
@JohnAnderson Do you have any Thunderbird extensions or plug-ins installed? How about gnome-shell extensions?
John Anderson avatar
id flag
No Thunderbird extensions or plug-ins installed. I have several system gnome extensions installed, but only one is actually enabled: [window llst](https://extensions.gnome.org/extension/602/window-list/).
heynnema avatar
ru flag
@JohnAnderson Please start a new question.
user2081279 avatar
cn flag
Same here, Ubuntu 20.04.4 and thunderbird 91.9.1. I used evolution mailclient for a while, but now wanted to switch back to thunderbird.
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