I am experiencing regular system freezes running Ubuntu 20.04.3 LTS on a Lenovo-Legion-5-17IMH05H with NV168 graphics card.
The computer does not respond to ctrl-alt-F1 and the only way out seems to be a hard reset.
I have two examples of syslog from the crashes. These would have been the most recent freezes, but it has already frozen once more whilst composing this question.
Please advise how I might fix this problem, and understand I am a bit of n00b with this stuff. Thanks for your patience. Please also let me know if I can provide any other information that will help with resolving this. I think it may be related to this issue which has similar output in the logs but, what do i know? I await the help of the experts.
Ubuntu hangs and becomes unresponsive until reset
Edit:
Info requested by @heynnema:
$ ls -al /var/crash
total 8
drwxrwsrwt 2 root whoopsie 4096 Aug 19 11:41 .
drwxr-xr-x 14 root root 4096 Aug 19 11:47 ..
Edit2:
here are the outputs of the two commands you asked me to run, @heynnema. Not sure why it can't find the first one - is there another command I can try?
ronan@ronan-Lenovo-Legion-5-17IMH05H:~$ ls -al ~/.local/share/gnome-shell/extensions
ls: cannot access '/home/ronan/.local/share/gnome-shell/extensions': No such file or directory
ronan@ronan-Lenovo-Legion-5-17IMH05H:~$ ls -al /usr/share/gnome-shell/extensions
total 20
drwxr-xr-x 5 root root 4096 Aug 19 11:35 .
drwxr-xr-x 7 root root 4096 Aug 19 11:40 ..
drwxr-xr-x 2 root root 4096 Dec 12 23:54 desktop-icons@csoriano
drwxr-xr-x 3 root root 4096 Aug 19 11:35 [email protected]
drwxr-xr-x 3 root root 4096 Aug 19 11:35 [email protected]
Edit 3:
ronan@ronan-Lenovo-Legion-5-17IMH05H:~$ ls -al /etc/X11
total 96
drwxr-xr-x 11 root root 4096 Aug 19 11:42 .
drwxr-xr-x 134 root root 12288 Dec 16 12:04 ..
drwxr-xr-x 2 root root 4096 Aug 19 11:41 app-defaults
drwxr-xr-x 2 root root 4096 Aug 19 11:40 cursors
-rw-r--r-- 1 root root 15 Aug 19 11:42 default-display-manager
drwxr-xr-x 4 root root 4096 Aug 19 11:39 fonts
-rw-r--r-- 1 root root 17394 Jan 20 2017 rgb.txt
drwxr-xr-x 2 root root 4096 Aug 19 11:40 xinit
drwxr-xr-x 2 root root 4096 Feb 29 2020 xkb
-rwxr-xr-x 1 root root 709 Jan 20 2017 Xreset
drwxr-xr-x 2 root root 4096 Aug 19 11:40 Xreset.d
drwxr-xr-x 2 root root 4096 Aug 19 11:40 Xresources
-rwxr-xr-x 1 root root 3730 Dec 14 2018 Xsession
drwxr-xr-x 2 root root 4096 Aug 19 11:41 Xsession.d
-rw-r--r-- 1 root root 265 Jan 20 2017 Xsession.options
drwxr-xr-x 2 root root 4096 Aug 19 11:41 xsm
-rw-r--r-- 1 root root 13 Feb 29 2020 XvMCConfig
-rw-r--r-- 1 root root 630 Aug 19 11:41 Xwrapper.config
ronan@ronan-Lenovo-Legion-5-17IMH05H:~$ cat /etc/X11/xorg.conf
cat: /etc/X11/xorg.conf: No such file or directory
Syslog 1:
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 14: /usr/lib/x86_64-linux-gnu/dri/nouveau_dri.so (nouveau_drm_screen_create+0xd0b0b) [0x7fa20b7ad6fb]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 15: /usr/lib/x86_64-linux-gnu/dri/nouveau_dri.so (nouveau_drm_screen_create+0xd2271) [0x7fa20b7aee61]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 16: /usr/lib/x86_64-linux-gnu/dri/nouveau_dri.so (__driDriverGetExtensions_d3d12+0x158981) [0x7fa20aec68c1]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 17: /usr/lib/xorg/modules/libglamoregl.so (glamor_create_gc+0x903d) [0x7fa20c73a17d]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 18: /usr/lib/xorg/modules/libglamoregl.so (glamor_create_gc+0xa62a) [0x7fa20c73b76a]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 19: /usr/lib/xorg/Xorg (DamageRegionAppend+0x6c0) [0x557697e91870]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 20: /usr/lib/xorg/Xorg (CompositeRegisterImplicitRedirectionException+0x15eb) [0x557697e39fab]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 21: /usr/lib/xorg/Xorg (CompositeRegisterImplicitRedirectionException+0x1450) [0x557697e39e10]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 22: /usr/lib/xorg/Xorg (CompositeRegisterImplicitRedirectionException+0x1450) [0x557697e39e10]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 23: /usr/lib/xorg/Xorg (compIsAlternateVisual+0x708) [0x557697e3aeb8]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 24: /usr/lib/xorg/Xorg (compIsAlternateVisual+0xbc3) [0x557697e3b373]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 25: /usr/lib/xorg/Xorg (ProcessWorkQueue+0x36) [0x557697db3ec6]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 26: /usr/lib/xorg/Xorg (WaitForSomething+0xc2) [0x557697f0a232]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 27: /usr/lib/xorg/Xorg (SendErrorToClient+0x117) [0x557697daed77]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 28: /usr/lib/xorg/Xorg (InitFonts+0x3b4) [0x557697db3064]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 29: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf3) [0x7fa20cda90b3]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) 30: /usr/lib/xorg/Xorg (_start+0x2e) [0x557697d9caae]
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE)
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE)
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: Fatal server error:
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) Caught signal 6 (Aborted). Server aborting
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE)
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE)
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: Please consult the The X.Org Foundation support
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: #011 at http://wiki.x.org
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: for help.
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE) Please also check the log file at "/home/ronan/.local/share/xorg/Xorg.0.log" for additional information.
Dec 15 13:31:14 ronan-Lenovo-Legion-5-17IMH05H /usr/lib/gdm3/gdm-x-session[988]: (EE)
Dec 15 13:31:16 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2600]: [12/15/21, 13:31:16:911] info: [API-Q] (T21C2SH61) noversion-1639575076.911 Flannel users/info called with reason: flannel-call:users/info
Dec 15 13:31:16 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2600]: [12/15/21, 13:31:16:911] info: [API-Q] (T21C2SH61) noversion-1639575076.911 Flannel users/info is ENQUEUED
Dec 15 13:31:16 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2600]: [12/15/21, 13:31:16:911] info: [API-Q] (T21C2SH61) noversion-1639575076.911 Flannel users/info is ACTIVE
Dec 15 13:31:16 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2600]: [12/15/21, 13:31:16:930] info: [API-Q] (T21C2SH61) noversion-1639575076.911 Flannel users/info is RESOLVED
Dec 15 13:31:17 ronan-Lenovo-Legion-5-17IMH05H systemd[963]: gnome-terminal-server.service: Succeeded.
Dec 15 13:31:37 ronan-Lenovo-Legion-5-17IMH05H systemd[1]: systemd-timedated.service: Succeeded.
Dec 15 13:31:39 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2624]: [1215/133139.029470:WARNING:exception_snapshot_linux.cc(427)] Unhandled signal -1
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15 13:32:34 ronan-Lenovo-Legion-5-17IMH05H systemd-modules-load[358]: Inserted module 'lp'
Second Syslog:
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1900.010376] nouveau 0000:01:00.0: fifo: channel 2: killed
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1900.010379] nouveau 0000:01:00.0: fifo: runlist 0: scheduled for recovery
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010375] ------------[ cut here ]------------
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010377] nouveau 0000:01:00.0: timeout
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010391] WARNING: CPU: 10 PID: 3610 at drivers/gpu/drm/nouveau/nvkm/engine/fifo/gk104.c:447 gk104_fifo_recover_engn+0x210/0x220 [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010442] Modules linked in: ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep nls_iso8859_1 mei_hdcp intel_rapl_msr snd_sof_pci snd_sof_intel_hda_common snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc x86_pkg_temp_thermal intel_powerclamp snd_sof snd_hda_codec_realtek snd_hda_codec_generic coretemp snd_hda_codec_hdmi snd_sof_xtensa_dsp snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi ledtrig_audio kvm_intel snd_hda_intel snd_intel_dspcfg soundwire_intel kvm soundwire_generic_allocation soundwire_cadence crct10dif_pclmul ghash_clmulni_intel snd_hda_codec snd_hda_core snd_hwdep aesni_intel soundwire_bus crypto_simd cryptd snd_soc_core glue_helper nouveau snd_compress ac97_bus snd_pcm_dmaengine iwlmvm snd_pcm snd_seq_midi rapl snd_seq_midi_event snd_rawmidi uvcvideo mxm_wmi drm_ttm_helper videobuf2_vmalloc mac80211 intel_cstate ttm btusb videobuf2_memops libarc4 snd_seq btrtl videobuf2_v4l2 drm_kms_helper btbcm videobuf2_common btintel snd_seq_device cec
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010472] snd_timer bluetooth iwlwifi videodev rc_core serio_raw i2c_algo_bit fb_sys_fops efi_pstore intel_wmi_thunderbolt wmi_bmof joydev input_leds ee1004 mc snd syscopyarea sysfillrect ecdh_generic sysimgblt cfg80211 ecc ucsi_ccg hid_multitouch processor_thermal_device mei_me soundcore processor_thermal_rfim mei processor_thermal_mbox processor_thermal_rapl intel_rapl_common ucsi_acpi typec_ucsi intel_soc_dts_iosf intel_pch_thermal typec ideapad_laptop mac_hid sparse_keymap int3403_thermal int340x_thermal_zone int3400_thermal acpi_thermal_rel acpi_pad acpi_tad sch_fq_codel msr parport_pc ppdev lp parport drm ip_tables x_tables autofs4 hid_logitech_hidpp hid_logitech_dj usbhid hid_generic rtsx_pci_sdmmc crc32_pclmul nvme i2c_i801 intel_lpss_pci r8169 rtsx_pci i2c_smbus intel_lpss ahci nvme_core realtek idma64 libahci virt_dma i2c_nvidia_gpu i2c_hid xhci_pci xhci_pci_renesas hid wmi pinctrl_cannonlake video
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010506] CPU: 10 PID: 3610 Comm: kworker/10:2 Not tainted 5.11.0-41-generic #45~20.04.1-Ubuntu
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010507] Hardware name: LENOVO 81Y8/LNVNB161216, BIOS EFCN39WW 08/03/2020
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010508] Workqueue: events nvkm_notify_work [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010533] RIP: 0010:gk104_fifo_recover_engn+0x210/0x220 [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010574] Code: 78 10 48 8b 57 50 48 85 d2 75 03 48 8b 17 48 89 55 80 e8 d3 06 d5 f2 48 8b 55 80 48 c7 c7 ea a0 f3 c0 48 89 c6 e8 06 74 14 f3 <0f> 0b e9 47 ff ff ff e8 a4 17 1a f3 0f 1f 40 00 0f 1f 44 00 00 55
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010575] RSP: 0018:ffffa5f54352bc18 EFLAGS: 00010086
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010576] RAX: 0000000000000000 RBX: ffff90c2089bd000 RCX: 0000000000000027
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010577] RDX: 0000000000000027 RSI: 00000000ffffdfff RDI: ffff90c54dc98ac8
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010578] RBP: ffffa5f54352bc98 R08: ffff90c54dc98ac0 R09: ffffa5f54352b9d8
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010578] R10: 0000000000000001 R11: 0000000000000001 R12: 0000000000000000
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010579] R13: 0000000000002a30 R14: ffff90c209476c00 R15: 0000000000000040
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010580] FS: 0000000000000000(0000) GS:ffff90c54dc80000(0000) knlGS:0000000000000000
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010581] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010582] CR2: 0000308709a93000 CR3: 00000001bb810006 CR4: 00000000007706e0
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010583] PKRU: 55555554
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010583] Call Trace:
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010585] gk104_fifo_recover_chan+0x1be/0x280 [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010625] gk104_fifo_fault+0x11a/0x2b0 [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010662] nvkm_fifo_fault+0x15/0x20 [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010699] gv100_fault_ntfy_nrpfb+0x1e7/0x230 [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010728] nvkm_notify_work+0x22/0x80 [nouveau]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010750] process_one_work+0x220/0x3c0
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010752] worker_thread+0x4d/0x3f0
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010753] ? process_one_work+0x3c0/0x3c0
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010754] kthread+0x12b/0x150
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010756] ? set_kthread_struct+0x40/0x40
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010758] ret_from_fork+0x1f/0x30
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010760] ---[ end trace 85197d926947b53a ]---
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010762] nouveau 0000:01:00.0: fifo: engine 0: scheduled for recovery
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010801] nouveau 0000:01:00.0: bus: MMIO write of 00000001 FAULT at 00259c [ TIMEOUT ]
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.010913] nouveau 0000:01:00.0: systemd-logind[812]: channel 2 killed!
Dec 15 14:04:07 ronan-Lenovo-Legion-5-17IMH05H kernel: [ 1902.016072] nouveau 0000:01:00.0: bus: MMIO write of 00000001 FAULT at 00262c [ TIMEOUT ]
Dec 15 14:04:09 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2722]: [12/15/21, 14:04:09:063] info: [RTM] (T21C2SH61) Processed 1 user_typing event(s) in channel(s) C21C4GEDV over 23.60ms
Dec 15 14:04:12 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2722]: [12/15/21, 14:04:12:725] info: [RTM] (T21C2SH61) Processed 1 user_typing event(s) in channel(s) C21C4GEDV over 0.10ms
Dec 15 14:04:15 ronan-Lenovo-Legion-5-17IMH05H slack.desktop[2722]: [12/15/21, 14:04:15:802] info: [RTM] (T21C2SH61) Processed 1 user_typing event(s) in channel(s) C21C4GEDV over 0.10ms```
