Jumper EZBook S5 No Audio on Ubuntu 21.10 and Ubuntu 20.04.3 LTS

Marc

4/30/23, 9:15 PM

I have tried to install Ubuntu on EZbook S5 from Jumper. I tried once to install Ubuntu 20.04.3 LTS and after it Ubuntu 21.10. In both cases there is no sound at all. In settings I can see only the Dummy Output as Output device. Furthermore it shows no Input Device.

But I can connect Bluetooth headphones. Then I have sound on them.

I have already tried:

sudo apt-get install --reinstall alsa-base pulseaudio
sudo alsa force-reload

install instead -i ubuntu-21.04-desktop-amd64.iso --atom

install instead -i ubuntu-21.04-desktop-amd64.iso --apollo

Nothing solved the sound problem yet

lspci | grep -i audio
00:0e.0 Multimedia audio controller: Intel Corporation Device 3198 (rev 06)

inxi -SMA
System:
  Host: nameless-EZbook Kernel: 5.11.0-43-generic x86_64 bits: 64 
  Desktop: Gnome 3.36.9 Distro: Ubuntu 20.04.3 LTS (Focal Fossa) 
Machine:
  Type: Desktop System: Jumper product: EZbook v: N/A 
  serial: <superuser/root required> 
  Mobo: Jumper model: N/A serial: <superuser/root required> 
  UEFI: American Megatrends v: GN10BV106 date: 08/11/2021 
Audio:
  Device-1: Intel driver: snd_hda_intel 
  Sound Server: ALSA v: k5.11.0-43-generic

inxi -c
CPU: Dual Core Intel Celeron N4020 (-MCP-) speed/min/max: 1370/800/2800 MHz 
Kernel: 5.11.0-43-generic x86_64 Up: 25m Mem: 1195.9/11788.3 MiB (10.1%) 
Storage: 238.47 GiB (4.0% used) Procs: 201 Shell: bash 5.0.17 inxi: 3.0.38

110

0 + 0

sound

alsa

21.10

ChanganAuto

4/30/23, 9:27 PM

For any hardware built around the infamous Atom CPUs, this contains optimizations and better hardware support: https://www.linuxium.com.au/isos

Marc

5/4/23, 2:21 PM

Tried two systems from linuxium.com.au/isos. Didn't solve the sound problem

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Jumper EZBook S5 No Audio on Ubuntu 21.10 and Ubuntu 20.04.3 LTS

TH: Jumper EZBook S5 ไม่มีเสียงบน Ubuntu 21.10 และ Ubuntu 20.04.3 LTS

RO: Jumper EZBook S5 Fără audio pe Ubuntu 21.10 și Ubuntu 20.04.3 LTS

RU: Jumper EZBook S5 без звука в Ubuntu 21.10 и Ubuntu 20.04.3 LTS

VI: Jumper EZBook S5 Không có âm thanh trên Ubuntu 21.10 và Ubuntu 20.04.3 LTS

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