Score:0

simple scan reports "unable to reach scanner"

in flag

I have an HP MFP M28-31 laser printer connected via USB lead and running on Ubuntu 20.04 . I have followed the advice to install hplip-gui and simple-scan - both are latest versions. Attempts to scan result in the above message. This is driving me mad!! The scanner status says "busy" when it is clearly not. Is there some kind of job queue that needs to be cleared and if so how?

ChanganAuto avatar
us flag
Please [edit] the question and post Ubuntu release/version and the specific HP model.
N0rbert avatar
zw flag
What is your HP MFP model? Have you tried to run `hp-plugin`?
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