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Problem connecting to a l2tp vpn

us flag

Good afternoon, I'm trying to connect to an existing l2tp VPN on an approved server, I've already tested it on Windows and Android and both connect normally. when I go to connect through the Ubuntu 20.04 it doesn't connect and I can't see it either in the logs. why doesn't it generate the pluto.log for me to see, could you please help me?

ru flag
Ask Ubuntu is an *english only* website. Your post has been put through a translator, however you will need to use English (or put your messages through a translator first) to post on Ask Ubuntu.
waltinator avatar
it flag
Look at the logs! `env LANG=C sudo journalctl -b 0 -u NetworkManager`. Read `man journalctl`.
waltinator avatar
it flag
Are you using Ubuntu? Which supported release? Please [edit] your Question to add information, not Add comment. Add comment is for us helping you to improve your Question. Your Question should have all the information, don't hide it in a chain of comments.
in flag
Are you using a the built-in VPN tool or a separate application?
mangohost

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