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dell latitude 3420 Fingerprint not working

jp flag

the fingerprint in my laptop was working fine (pop os 21.10) but after fresh install on my new sdd i got this msg when i try to put my finger to recording it (failed to enroll new fingerprint)

screenshot

I tried this but same not working https://www.reddit.com/r/Dell/comments/ixwgm0/xps_15_9500_ubuntu_popos_fingerprint_howto/

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Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.