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Intermittent NIC on Dell Optiplex 9020 Ubuntu 20.04.3 LTS

cn flag

The problem is that the NIC drops out intermittently every few minutes.

Similar questions have been answered on this problem, but the answers involve changing settings in Windows.

This computer has Ubuntu 20.04.3 LTS and nothing else. I tried a different computer running Ubuntu 20.04.3 LTS on the same network drop and did not have this problem.

I also tried running a different Debian distro on this computer and had the same problem.

The switch should be auto-negotiate, but makes me wonder because the speed is showing 10Mbps and not 100Mbps.

Output of sudo lshw -C network:

  *-network                 
       description: Ethernet interface
       product: Ethernet Connection I217-LM
       vendor: Intel Corporation
       physical id: 19
       bus info: pci@0000:00:19.0
       logical name: eno1
       version: 04
       serial: 64:00:6a:92:a3:89
       size: 10Mbit/s
       capacity: 1Gbit/s
       width: 32 bits
       clock: 33MHz

       capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation

       configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=5.11.0-27-generic duplex=full firmware=0.13-4 ip=192.168.1.110 latency=0 link=yes multicast=yes port=twisted pair speed=10Mbit/s

       resources: irq:27 memory:f7c00000-f7c1ffff memory:f7c3d000-f7c3dfff ioport:f080(size=32)
chili555 avatar
cn flag
Does the problem persist with a different LAN port on the router or switch? With a known good cable? Are there any clues in the log? `sudo dmesg | grep eno1' Please edit your question to show the result. Welcome to Ask Ubuntu.
heynnema avatar
ru flag
It looks like a bad cable, as your link "size: 10Mbit/s", or the hub/switch/router/modem isn't capable of more (unusual). Use a cat 5e or cat 6 cable. Start comments to me with @heynnema or I'll miss them.
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