Score:-1

ISO Ubuntu image for Dell Vostro 15 3510

jp flag

I bought a new Dell laptop recently with Ubuntu pre-installed. I thought that I could install any distro on it so I went ahead and installed my favourite - Zorin (stupidly over-writing the recovery partition). However, I noticed that the sound wasn't as good anymore (less bass) as it was with the preinstalled Ubuntu.

It now appears that I seemingly can't just install any distro on this machine and expect it all to work perfectly. It appears that it will only run well with Ubuntu. Moreover, it appears that it will only run well following installation from a special Ubuntu ISO image from Dell for this particular model. Is this correct?

I have been scouring the dell website for 2 days now to get this ISO image. However, there seems to be a problem with my service tag - it doesn't work when I enter it into the OS recovery tool which I downloaded to my Windows machine. I have been calling Dell but I just get passed from one 'team' to another and have to repeat myself and they don't seem to have any clue about how to get this ISO image to me.

Any advice appreciated

Best Regards

Matt Hammond

Glubbdrubb avatar
cn flag
What was the result of installing the Canonical version of Ubuntu on your laptop? Similar bass issues? Sounds like a driver problem. Any other issues? It might be worth contacting Canonical support, since they're specifically partnered with Dell.
jp flag
I haven't tried the generic version of Ubuntu because I have read that I need the Dell ISO image specifically. I will try Canonical support. Thanks for your advice.
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