Score:0

Kubuntu 22.10 Wi-Fi interface randomly disappearing

hn flag

I recently installed Kubuntu 22.10 on my PC as a dual-boot with Windows 11. It's installed on a completely separate SSD. The motherboard is a Asus ROG Strix X670E-E Gaming Wi-Fi.

Relevant information:

  • Ubuntu version: 22.10
  • Kernel: 5.19.0-23-generic
  • Motherboard Wi-Fi adaptor: Intel Wi-Fi 6E AX210

My Windows 11 install works perfectly as expected after installing the Asus motherboard drivers. However, when I boot into Kubuntu, I'm experiencing an infuriating bug. Initially, the Wi-Fi behaves perfectly. After a random amount of time (so far I've experienced from 4 minutes to 1.5 hours), the PC will stutter for a moment and the Wi-Fi network interface will go down and I'll have no Wi-Fi access. There does not appear to be any specific trigger for this issue and it occurs when I am actively using the PC (including actively using the network connection).

I'm a beginner to Linux so I'm a bit lost as to how to go about debugging and fixing this issue. Here are a few things I've already tried:

  • I thought it might have something to do with a power-saving mode issue, so I added this to etc/modprobe.d/iwlwifi.conf:
options iwlmvm power_scheme=1
options iwlwifi power_save=0
  • One post that I found recommended adding this to etc/NetworkManager/NetworkManager.conf:
match-device=driver:wlp9s0

dmesg output immediately after boot finishes

[    7.347765] iwlwifi 0000:09:00.0: Detected RF GF, rfid=0x10d000
[    7.417477] iwlwifi 0000:09:00.0: base HW address: <MAC 'wlp9s0' [IF2]>
[    7.521895] iwlwifi 0000:09:00.0 wlp9s0: renamed from wlan0
[   14.493290] wlp9s0: authenticate with <MAC 'WiFi-E498-5G' [AC38]>
[   14.493300] wlp9s0: Invalid HE elem, Disable HE
[   14.496900] wlp9s0: send auth to <MAC 'WiFi-E498-5G' [AC38]> (try 1/3)
[   14.527876] wlp9s0: authenticated
[   14.528214] wlp9s0: associate with <MAC 'WiFi-E498-5G' [AC38]> (try 1/3)
[   14.529231] wlp9s0: RX AssocResp from <MAC 'WiFi-E498-5G' [AC38]> (capab=0x11 status=0 aid=3)
[   14.532877] wlp9s0: associated
[   14.612824] IPv6: ADDRCONF(NETDEV_CHANGE): wlp9s0: link becomes ready

dmesg output immediately after the issue occurs

[  560.035488] RIP: 0010:iwl_mvm_wait_sta_queues_empty+0xbc/0x110 [iwlmvm]
[  560.035497]  iwl_mvm_mac_flush+0x2bb/0x340 [iwlmvm]
[  560.035679]  ? __iwl_err.cold+0x4f/0x54 [iwlwifi]
[  560.035685]  ? iwl_mvm_recalc_multicast+0x9b/0xb0 [iwlmvm]
[  560.035732] iwlwifi 0000:09:00.0: iwl_trans_wait_txq_empty bad state = 0
[  560.035738] wlp9s0: failed to remove key (1, <MAC address>) from hardware (-5)

Would appreciate any possible assistance as it makes working very difficult since I have to reboot to fix the issue and even then, it comes back relatively quickly. Happy to edit my post and add any additional information/command outputs as required for troubleshooting. Thanks in advance!

I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.