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How to solve LDAP user getting login loop when trying to login? (No Xauthority file)

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As the title says, an LDAP user is trying to login to a machine, and after entering their password, is sent back to the main screen. A number of guides online have told me to change the permissions on the Xauthority file, which doesn't exist. We do however have a file called .ICEauthority, however changing permissions on this file makes 0 difference.

Other solutions I have tried are: reinstalling ubuntu desktop reinstalling the OS Attempting login via terminal with ctrl + alt + f3 and using xstart

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