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issue with updating NordPass, an error with snap

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I'm trying to utilise a password manager for simplicity.

NordPass isn't working and isn't updating, the photo below.

The NordPass application doesn't move from the login page for some reason.

A screenshot would just show a the application page with my email and not moving to the password page. I would upload that but I haven't got an image manipulator, I'm trying to install GIMP but this is also proving troublesome.

For now, I'm keen to get a password manager working, does this not work for anyone else?

I have contacted Nord and I'm awaiting their email, been 4/5 days now.

Any advice would be most helpful.

NordPass version 4.33.11

enter image description here

I sit in a Tesla and translated this thread with Ai:

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