Score:0

No sound in my ubuntu system 18.04

ng flag

One day ago, my system had absolutely fine sound and the microphone was working fine. However, now there is no system sound and when I enable my earbuds with the system, I can hear the system sound but on a Zoom call, I can't communicate because I can only hear others.
I have tried various solutions but nothing has worked. Could you please help?

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enter image description here

Score:0
us flag

On the above image, in your Sound Settings the sound device is shown as Dummy Output which means that your sound card is not recognised!

To fix the issue, you can try force reloading ALSA

sudo alsa force-reload

If it still doesn't work try attempting a re-install of the below two packages

sudo apt-get install --reinstall alsa-base pulseaudio

and then

sudo alsa force-reload

pulseaudio --start
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