I've got a XPS 13 9310 running Ubuntu 22.04 with the internal webcame not working. This issue actually started in 20.04 and upgrading didn't help. I've searched through quite a few similar posts on this but as yet not found a solution.
I've followed the steps here to try and resolve this Despite the 9310 not being listed I tried the 9315 option:
Dell XPS 13 9315:
$ sudo add-apt-repository ppa:oem-solutions-group/intel-ipu6
$ sudo apt install libcamhal-ipu6ep0
$ sudo rebootde here
Without luck.
The following result are:
dmesg | grep video
ACPI: video: Video Device [GFX0] (multi-head: yes rom: no post: no)
[ 9.671330] videodev: Linux video capture interface: v2.00
[ 10.187603] usbcore: registered new interface driver uvcvideo
usb-devices
Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 1
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=05.15
S: Manufacturer=Linux 5.15.0-56-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:0d.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=10000 MxCh= 4
D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev=05.15
S: Manufacturer=Linux 5.15.0-56-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:0d.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
T: Bus=02 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 2 Spd=5000 MxCh= 4
D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=2109 ProdID=0817 Rev=03.f4
S: Manufacturer=VIA Labs, Inc.
S: Product=USB3.0 Hub
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=13(Int.) MxPS= 2 Ivl=16ms
T: Bus=02 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 3 Spd=5000 MxCh= 0
D: Ver= 3.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 9 #Cfgs= 1
P: Vendor=2537 ProdID=1081 Rev=01.00
S: Manufacturer=Norelsys
S: Product=NS1081
S: SerialNumber=0123456789ABCDE
C: #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=152mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
E: Ad=02(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=81(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
T: Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=12
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=05.15
S: Manufacturer=Linux 5.15.0-56-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
T: Bus=03 Lev=01 Prnt=01 Port=09 Cnt=01 Dev#= 5 Spd=12 MxCh= 0
D: Ver= 2.01 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=8087 ProdID=0026 Rev=00.02
C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=02(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=81(I) Atr=03(Int.) MxPS= 64 Ivl=1ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 0 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 0 Ivl=1ms
T: Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=10000 MxCh= 4
D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev=05.15
S: Manufacturer=Linux 5.15.0-56-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
I also tried using the Webcamtest which showed:
enter image description here
Bios doesn't seem to have anything turned off or on that would affect this.
If anyone has an idea of what this could be or what I could try to resolve this I would be greatly appreciative.
Many thanks,
