Score:0

Can't install Firefox

ph flag

First all Firefox tabs crashed, then I closed it and wanted to restart it.

Clicking on Firefox did nothing, trying to open it via terminal gave me these errors:

/bin/bash: /lib/×86_64-linux-gnu/libdl.so.2: unsupported verston 0 of Verdef record 
/bin/bash:
error while loading shared libraries: /ib/×86_64-linux-gnu/libdl.so.2: unsupported verston 6 of Verneed record

When trying to start Ubuntu Software via "snap-store" I got the same errors.

I thought I need to get Firefox to work at least and removed it so I can reinstall it.

It appeared in my favorites bar for a second only to disappear again with these errors:

error: cannot perform the following tasks:
• Run configure hook of "firefox' snap if present (run hook "configure":
• • • • •
/bin/bash: /lib/X86_64-linux-gnu/libdl. so.2: unsupported verston 0 of Verdef record
/bin/bash: error whtle loading shared libraries: /lib/×86_64-linux-gnu/libdl.so.2: unsupported verston ® of Verneed record
• . . . - )
pkg: error processing archive /var/cache/apt/archi/les/firefox_1%3a1snap1-Oubuntu2_and64.deb (--unpack):
new firefox package pre-instaliation script subprocess returned error exit status
Errors were encountered while processing:
/var /cache/apt/archives /firefox_1%3a1snap1-Oubuntu2_amd64.deb
E: Sub-process /us/bin/dokg returned an error code (1)

Can anyone help? I'm kind of lost now as a first time Linux user :(

I am running 22.04 using an Intel Celeron N5105 with 16GB of RAM and a 500GB SSD. In order to get Intel Quick Sync to work for my Plex server I updated the Kernel to 6.0 and installed some Intel drivers. But that didn't seem to break Firefox because it worked fine for one day before it suddenly didn't.

Pilot6 avatar
cn flag
How did this happen? What did you do before you had this problem?
Will avatar
id flag
The down-vote seems a bit harsh - if you take out the bit at the start that sounds like a rant about Ubuntu you’ll probably get more positive reception. Put a bit more detail in about your system (os & hardware), as well as how long it worked for before, and anything you’ve done recently that might have caused this (any other software installed / updates applied immediately before this issue arose) - then I think your question is fine & should get answered.
Waytoocomplicated avatar
ph flag
I did nothing. Firefox's tab suddenly crashed and here we are.
Pilot6 avatar
cn flag
So there is no information to work with.
Waytoocomplicated avatar
ph flag
I added some information now! Also do the error messages not contain any useful information? :(
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