Bluetooth wireless mouse HPx 4000b paired and connected but not working

Tom Edwards

2/5/24, 9:30 PM

I'm trying to connect a HPx 4000b bluetooth mouse with Ubuntu 22.04.1

Just looking at the gui settings, the mouse is connected and paired but won't respond when I move it.

I then tried removing it, installing blueman and connecting through that but the same problem persists.

I also looked in the bluetoothctl, listing my devices I can see the mouse but when I try to manually connect from here I get the message

Failed to connect: org.bluez.Error.Failed br-connection-create-socket

I found a post that said to install pulseaudio-bluetooth when you get this error which I tried, but I already had it.

I tried restarting everything then entering

bluetoothctl --> devices: finding the address of the mouse, successfully trusting it, pairing it and getting a message that it was connected, only for the problem to persist. Still no action, I've pasted the code below.

sudo bluetoothctl 
Agent registered
[bluetooth]# devices
Device 70:BF:92:2D:F0:54 Jabra Elite Active 65t
Device 98:FD:B4:7C:9E:7A HP Bluetooth Mouse X4000b
[bluetooth]# trust 98:FD:B4:7C:9E:7A 
Changing 98:FD:B4:7C:9E:7A trust succeeded
[bluetooth]# pair 98:FD:B4:7C:9E:7A 
Attempting to pair with 98:FD:B4:7C:9E:7A
[CHG] Device 98:FD:B4:7C:9E:7A Connected: yes
[CHG] Device 98:FD:B4:7C:9E:7A Paired: yes
Pairing successful
[CHG] Device 98:FD:B4:7C:9E:7A Connected: no
[bluetooth]# connect 98:FD:B4:7C:9E:7A 
Attempting to connect to 98:FD:B4:7C:9E:7A
[CHG] Device 98:FD:B4:7C:9E:7A Connected: yes
Connection successful
[CHG] Device 98:FD:B4:7C:9E:7A ServicesResolved: yes
[CHG] Device 98:FD:B4:7C:9E:7A ServicesResolved: no
[CHG] Device 98:FD:B4:7C:9E:7A Connected: no
[bluetooth]#

Any ideas what else I can do?

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EN: Bluetooth wireless mouse HPx 4000b paired and connected but not working

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